Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,i would like to create the following script with Cisco IPCC: - caller dials service-number- agent speaks with Caller- agent redirects Caller to a second "identify-script" and is paused as long as the Caller comes back.- Caller inputs contract ...
Hi guys,i am trying to use xen server free version. As soon as the media verification completes, the error occurs saying "The system hardware is not support" & the installation halts.Any clues about xen server support in CUCM!!!!!
A client reports that on their Cisco UC500 the night-service randomly turns off. It is set for 9:00am in the morning but they report that the phone is ringing at 8:31am on monday only rest all days are oknight-service day Sun 00:00 23:59 night-servic...
HiA customer has recently installed a Door/gate entry system(Pancode VOIP) .This is registered on CCM vers 7.1 as a SIP device.From the gate they can dial a IP phone in the office and speak to the receptionist, but are unable to open the gate remotel...
Hello,we've been installing this new equipment on a new Call Manager solution for a costumer. Everithing worked fine but now we're facing the following problem:- We have a few units connected to an HP Switch;- The switch is VLAN capable;- The switch ...
Dear All,I have a Call Manager 8 installed in the HO. we have opened a new branch close to the HO. and the connection is wireless point to point connection.the managment decide to implement uc540 in the new branch. I already installed and configured ...
Hi All,I have a office that in SRST mode can´t be reached for inbound calls from the PSTN, they use 5 digits extensions , I mean the extension start with 2XXXX , is correct the translation rule and the dialpeer config?Also for local local they have t...
I have a site that when an external caller is placed on hold, the MOH "skips" and starts over at about the 5 sec mark. The MOH.wav file has been replaced several times, and when listened to as just a .wav file, it sounds good. Thoughts?
For CUCM 7.x, what happens if a service fails from a restart standpoint. Does the service attempt to restart automatically? Is there a retry threshold? Is all this configurable? And lastly, where would I see a log of the restarts?Thanks,-mike
Hello,I have CUCM V7.1.3 with local users. We are now considering integrate user management with LDAP, which is Windows2003 in our network. We have more than 20 different business units span across more than 20 offices. However only six of these o...
Hi all,We are using a hosted ip solution provider for our company and use the 7960 phones. When we have to boot the phones, a default configuration downloads from the providers ftp site wiping out the line buttons we customized. I want to setup a t...
My corporate directory has a prefix that needs to be removed before it can be dialed on-site. rather than fix 4000 entries in the directory, how do i make a rule to remove the first 2 numbers that are dialed from the corporate directory. i have the p...
I've 7962 that keeps rebooting as soon as i power it on. doesn't let me go to settings or stuffs like that - it reboots in the meantime.how to resolve it?
Is there any way you can script time of day to open and close like on a certain (example Dec 23rd, 2010)
Hi guys,I have a central site interconnecting 8 remote sites with a VSAT based infrastructure. A small office (with its own data and voice subnets) is linked to one of the remote sites via a radio link and connects to other sites through it.The probl...
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