IP Telephony and Phones

Dear Experts, Voice router is loaded with "AdvUCSuitK9".  However in technology package license information UCK9 is seen as "none" type. screenshot is as attached Do I need to enable it by some command before using it as Voice router or will it wo...

Users are now getting this error message when attempting to modify their user options. Configurations with multiple Remote Destination Profiles are not supported at this time. Your administrator will need to make changes on your behalf. Please tell m...

Hi We have 2 PRI lines in our Organization which is only for Voice, for Data and Video we are using different lines. Today Our service provider send me a report about PRI utilization. which is average- 190% Now I am wondering that How it could be?  I...

Call flow: CUCM(10.5.2)---------(wan)--sip trunk---------3925VG SIP gateway-----------E1---PSTN when making external call to PSTN, user unable to hear ringback intermittently. when user A is on call with PSTN external number 1 , and same time any ex...

Hi Experts, I want to upgrade the IOS XE for cisco 4321 (CUCME), when i put the reload command , it show me this message : CME-EHM#reloadThe following license(s) are transitioning, expiring or have expired.Features with expired licenses may not work...

Hello, I just purchased a Cisco 8841 and I need to use it with a VOIP Hosted Cloud PBX solution. I can not seam to get a configurable web interface. can anyone help. -Femi

I currently have have a BE6K-M and I need to install one more virtual machine but the resources on the BE6K-M is already utilized. I am looking at installing a UCS-E blade on the voice router 2901. But before I do will this cause any issues like spik...

According to the telepresence 1.10 release note, it is possible to make use of URI Dialing, we have updated our CTS1000 to the CTS1.10.16(4) software and made a service subscription on the 7975 attached to the telepresence for making calls using the ...

I've been trying to SSH into one of my 7942 phones. I've re-flashed it with SIP firmware, and have the SSH user/pass set in the XML file. I can get in using the debug user, but whenever I try to get in using the "default" I get the following prompt: ...

I am working on setting up our internal helpdesk with new extensions but the manager does not want their personal extension published.  I have changed the Display (Caller ID) & ASCII Display (Caller ID) to the desired information, but we still see th...

I get the following error when I try and go to my Personal Directory on a Cisco 8841 or any IP Phone: How do I fix this?

Hi, when I press the Contacts Buttom on my cisco 8861 the page is empty. I have configurated 20 sip phone on my network and I need create the Directory.  I just have configurated under Voice register Global  url directory http://IP ADDRESS/localdir...