Unified Communications Infrastructure

Resolved! Unity connection Email Notification auto forward

My support team wanted to auto forward VM email notification to Salesforce so that it would create support case, My office 365 team said Unity is using 'impersonation email' method and cannot auto forward. As per them unity connection just placing em...

SIP trunk - all incoming calls hit the pilot

Dears , we have CUCM 11.5 and now we are for first time implementing a SIP trunk with the PSTN to replace the PRIs.all incoming and outgoing calls are fine , but we have an issue as we have as a test 10 DN from the PSTN started with Pilot 9900 , 9901...

Resolved! CUCM 9.1.2 The system is operating with an insufficient number of licenses. If additional licenses to cover the shortage are not configured in your Enterprise License Manager within 55 days..

Hello, When i connect to the CUCM i see the follow error: The system is operating with an insufficient number of licenses. If additional licenses to cover the shortage are not configured in your Enterprise License Manager within 55 days, you will no ...

Resolved! Request for Help: Just received 100 new DIDs from our PSTN. I can call out using those new DID numbers, but no one can call in.

Hello, I just received 100 new DID numbers from our PSTN. I configured a phone with one of the new DID numbers, I can call anyone outside of the network and reach them fine. When I use my cell phone to call that DID number, it doesn't connect to it. ...

Resolved! Disabling "Wait while I transfer your call" and "Thank you for calling"

CUCM version 10.5.x How do I disable Cisco announcements, "Wait while I transfer your call" and "Thank you for calling"? I have found reference to this issue in this forum and Google'd but without any real solution or even Cisco documentation referen...

Resolved! Missed, Received, Placed Call Logs cache

Hi All,I am having a hard time trying to find documentation that explains limitations/settings for the call logs on the IP Phones themselves. I believe that the missed calls for example are stored locally on the device, and if you have extension mob...

Transfer Attempt Fails with 404 User Not Found

I'm running a Cisco CUCM with multiple partitions along with a SIP trunk connected to another SIP based PBX used as an IVR. I'm able to place calls from any registered softphone or IP Communicator phone through the SIP Trunk and have IVR answer the c...

Resolved! Inter-Cluster-Trunk or SIP Trunk between CUCM 7.1 and CUCM 12.X for Inter-Cluster Calling.

Hello Guys, Can we configure Inter-Cluster-Trunk or SIP Trunk between CUCM 7.1 and CUCM 12.X for Inter-Cluster Calling. Is it supported ?

May 23: Cloud Analytics for On Premise UC - we need your advice

Join the Cisco Customer Connection program for this feedback session on Cloud Analytics for On Premise UC. We are investigating a new modality for On Premise UC applications to send telemetry data directly to Webex Cloud and make it accessible throug...

Resolved! VoiceMail message lenght

Currently running CUC 10.5 with a mailbox store of 17GB, I do have the 90% warning.What I'm noticing is that even though the "maximum message length" is set to 300 seconds, new messages are only allowing 64 seconds.I've changed the mailbox store to 1...

Resolved! Upgrade CUCM/CUC/UCCX from 9.0 to ?

I am looking to upgrade a client's systems from 9.0 to 10.0 or higher. Is it possible to go all the way to 12.0 or 12.5 in one or two steps? Or do I need to manually step through each version? Upgrade documentation makes it sound like it is maybe ...

Play promt before sending call ip phone from unity connection.

Hi TeamI would like too deploy call handler on unity connection my ivy call flow as follows.- Welcome to A Company please dial us with following number....After 4 sec delay ...If you know the extension dial it....if the user dial extension - she/she ...

Resolved! CUCM configuration order

Should the ORDER in which you configure CUCM be Device, route group, route list, route pattern or Route pattern, route list, route group, device

Resolved! Cisco Unity Single Inbox

Single Inbox is not working. Voice messages are not appearing in Outlook. When I test the connection in Cisco Unity Connection Administration, I get an error message - "Failed to locate a Domain Controller via DNS."When I run a test in CLI on the CUC...

Freeing up some disk space on the Exchange

Hi, I am sort of assigned to Free up some Exchange Disk space. I converted and archived a few inactive mailboxes with the help of a tool i found googling then i deleted those mailboxes. There were like 210 mailboxes in all that got moved to deleted i...

Unified Communications Infrastructure

Forum Posts

Resolved! Unity connection Email Notification auto forward

SIP trunk - all incoming calls hit the pilot

Resolved! CUCM 9.1.2 The system is operating with an insufficient number of licenses. If additional licenses to cover the shortage are not configured in your Enterprise License Manager within 55 days..

Resolved! Request for Help: Just received 100 new DIDs from our PSTN. I can call out using those new DID numbers, but no one can call in.

Resolved! Disabling "Wait while I transfer your call" and "Thank you for calling"

Resolved! Missed, Received, Placed Call Logs cache

Transfer Attempt Fails with 404 User Not Found

Resolved! Inter-Cluster-Trunk or SIP Trunk between CUCM 7.1 and CUCM 12.X for Inter-Cluster Calling.

May 23: Cloud Analytics for On Premise UC - we need your advice

Resolved! VoiceMail message lenght

Resolved! Upgrade CUCM/CUC/UCCX from 9.0 to ?

Play promt before sending call ip phone from unity connection.

Resolved! CUCM configuration order

Resolved! Cisco Unity Single Inbox

Freeing up some disk space on the Exchange

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