Unified Communications Infrastructure

Hi,I have CUCM server version:10.5.2.12901-1.callmanager service was restarted a few times in different days.I tried to download Cisco RIS Data Collector PrefMonLog in order to see CPU state but there isn't logs on this specific date.I have collected...

I'm in the process of updating our certificates for Tomcat, IPSEC CAPF, Call Manager and TVS..I know you are not supposed to do the Call manager and TVS together.  But the document has them back to back.  Meaning, you basically regenerate call manage...

Hi, We are facing an issue, when the agents are answering the calls via jabber sometimes voice from the other end cannot be heard by the agents, but when listing to the pcap (took it from the agent PC) and the recording is clear. This issue is occurr...

Hi all,I have a 2911 , when I configure my e1 card I get this error.pri-group timeslots 1-31% Not enough DSP resources available to configure pri-group on controller E1 0/0/0% The remaining dsp resources are enough for 2 time slots.% For current code...

Hello All - Getting my first experience with virtual CUE.  Our company had used CUE as ISR SRE modules with 2900 series routers in the past, but mostly switched to integrating our remote sites with our central CUCM/CUC system. Have one site now that ...

How does Expressway validate that it's Cisco Jabber which is trying to register to CUCM and not a hacker pretending to be Jabber? 

Hello,Is it possible to extract/export Phone Contacts from Personal Directory-Personal Address Book? Currently I have a user that has imported over 150+ contacts on his Cisco IP Phone in Personal Dircectory-Personal Address book. Just finished updati...

Hi does anybody know how to configure TAPI for use with a 3rd party application like a CRM software running on Windows 10? This software I have needs a TAPI line to make a call or to identify the caller by number. Is there any documentation on that t...

HiWe have an analog device which is patched into our Voice Gateway and has a dial peer using extension 444.I have setup a route pattern within CUCM which points at the gateway for 444.However I can't seem to add this Route pattern to a line group to ...