Hi, We attempted to configure a voicemail extension in Unity to be used as a disturbution mailbox for one our of teams, we setup a call handler for the voicemail extension in Unity connection. We want the group members to be able to retrieve the voic...
Forum Posts
Greetings,I have Activated Smart licenses to Call Manager from smart account registration.I have noticed that it is not utilizing BE6000 Starter Bundle UWL 35 license at all. Secondly I have notices it is also not utilizing Basic Messaging User (Voic...
Internal callers dialing all 10 Digits to a Call Handler the has the Option press 1 for English press 2 for Spanish it will always go to the Spanish option.Internal Callers dial just the 5 digits Auto-attendant functions properly Now we are getting...
I installed cisco call manger 14. Eval period is over and I am trying to generate a license key and add it to software smart licensing.I followed this for 12 but it the key It generated did not work: Step 1. The device is not connected to the interne...
Hello Cisco, I have CUCM,CUC in my premise.We have a greeting message for all calls. After hearing greetings caller dials caller inputs,then the call is forwarded to phone extension.But after call are forwarded to extension there is no ring back tone...
Hello,There are a set of 180 sip trunk DIDs 22056xxx and 22060xxx were subscribed, On these DID ranges it is noticed that when PSTN calls come on the line and attended by the cisco unity, when the caller dials the internal extension. the call rings 1...
Hello team, I had a CUCM 9.x version and updated it to 11.5 version in 2017. We bought upgrade licenses (UPG-UCM9TO11-ENH-A) before updating, however have not installed it yet. Now I can not install it. This error message appears: "The file you are ...
Hi Guys, I am trying to get a Dashboard derived from SNMP Polls, I am trying to find the correct Object ID for CUCM that would provide the consumed memory, either in percentage or Value.Kind of RTMTI was looking at the different MIBs that the 12.5 Fe...
Everyone knows that age old trick of changing the rowsPerPage=250 in the url to whatever you want so that you can get your entire list up at once. Did that stop working in 14 ? It was working fine in 11.5 before we upgraded. Same in Edge, Chrome, FF....
Resolved! Trunk from CUCM to ITSP
Is it still not recommended to have a trunk directly from CUCM to a carrier? Currently have 1 carrier configured via a pair of 4331s in a redundancy group. A new carrier is coming in and they plan to terminate a sip trunk on their equipment and the...
Last weekend we upgrading from CUCM 11.5 to 14SU2 and when I went to run the post-install COP file, I was greeted with the following image. It looks just like the functioning one on my CUC and CER servers, except everything is grayed out and there is...
Afternoon Everyone! Hoping I can get some good feedback on other users environments. We have Cisco CUCM 12.5 that is integrated with a third party call routing solution. Cisco CUCM just handles the telephony portion, in theory we are told where to...
Hello everyone, Is there an option to change the download format from 128kbps to 64kbps? I suspect that after the version upgrade the download format changed.We upload the recordings to other programs and now we have to use programs that change forma...
Team, Please help me with this update activity. Please provide your suggestion and advice to choose the update path for the software image given below. I need to update it to the latest software in the 12.5 version not beyond it. Active Master Versio...
What is the replacement for the cisco prime R-MGMT3X-N-K9
