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Recently we migrated the customer from 8.5 CUCM to 10.5 CUCM. After the migration we are observing that the caller id is not being displayed when the call comes from pstn  >> to IP phone >> and picked via call pickup group. Configuration wise it see...

dshekarb by Cisco Employee
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  • 5 replies
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Dear Support, please advise, need to implement the follwoing whenever the call comes to huntpilot > greeting needs to play > which says press1 for ..., 2 dor ...., if the user presses 1 then go to ext 111, but should play a greeting until the 111 pic...

shawnmic1 by Level 1
  • 492 Views
  • 8 replies
  • 0 Helpful votes

Hi Support Community We are upgrading our voice environment from 8.6 to 11.0 including CUCM, CUPS, CUC and UCCX including moving from MCS servers to Cisco UCS. In regards to CUCM, UCCX and CUC I have completed these many times in the past and we hav...

Hi Experts, We have cisco IPT infrastructure in place as below and need to upgrade to 11.X  CM : Active Version: 9.1.2.13900-10 Unrestricted CUC : Version 9.1.2.10000-10 IMP : 9.1.1.31900-1 UCCX : System version: 9.0.2.10000-71 ELM :  PCD : 9.5 I n...

Hi,we are upgrading our CUCM 8.6.1 to 10.5.1 on VMWare Enviroment (vSphere 5.5 running on UCS). We are running this upgrade in a sandbox, in order to avoid any problem in the production cluster.We followed the refresh upgrade guide ( http://www.cisco...

Resolved! DST Change in CUCM

Dear, I Have Problem with DST Time in CUCM 8.6. The Problem is that all the IP Phone shows one hour incorrect time. I know that cisco release cop file that fixed this issue every year. but i didn't have access to those cop file on cisco site. I read ...

I have issues with 7925 phones when I fwd one  7925 to another 7925 using the 11 digits because of Voice mail when someone calls  say phone A its  fwd to phone B  someone calls A from outside dialing the complete DID  724-xxx-xxxx  when call comes in...