Unified Communications Infrastructure

Hellowe are trying to install Cisco Unified Presence,but at the end of the installation process we have this error The installation has encountered a unrecoverable internal error.... Script "/opt/cisco/install/bin/pmNormalizeGeneric /etc/opt/cisco/in...

 Hii will create quote  for BE7000 but  idont Know how i will add unity to system BE7H-M4-K9Cisco Business Edition 7000H Svr (M4), Export Restrict. SW2 CON-ECMU-BE7HM40KSWSS UPGRADES Cisco Business Edition 7000H Server, Exp2 VMW-VS5-HYP-K9Cisco UC Vi...

Customer wants a UCCX custom report CUIC CSQ Monthly report in day wise  The one criteria we are having issue with deals with the ability to week BUT only with specific hours of the day for entire month.  So customer want to be able to run the report...

Hello All We are planning to upgrade our current Cisco Attendant Console servers from 9.1 to 10.5 . We do have two Cisco unified premium servers (1 primary and 1 secondary) which is used for Atlanta location and one Cisco unified Enterprise server fo...

Hello All,     I've been having a difficult time troubleshooting and finding information regarding my situation. Problem:MWI is not relaying from CUCM 7.1.5 QSIG to Nortel when originating from the new Unity Connection 10.5.1 system. Environment:Unit...

We are getting ready to upgrade from CUCM 8.5 to 10.5.  I have a test system with 10.5 and I am concerned about transitioning existing users to the Self Care Portal.  It looks to me like this is the replacement to CCMUser (if I go to /ccmuser or /ucu...

Hi,I'm working on testing Cisco phones with CUCM version 10.5 and Shared Line Appearance.  If a phone has a primary and a shared line configured, it will send a SIP registration for the primary line only, not the shared line.  When the phone is direc...

hii'm using cisco mediasense 10.5recently i faced a problem , when i access to search and play page i found some calls marked with exclamation signand when checked Media Partition Management i found that the record partition has 90 percent of usage !...

The last time i tried to get the backup, the system was freezeand i could not finished.The main page shows the following message error:The last backup of Cisco Unity Connection failed. For more information, go to Backup > History page in the Disaste...

I'm getting the LogPartitionLowWaterMarkExceeded  alert from RTMT every 5 minutes.  So I looked into my trace settings and found it was set as: Trace On - CheckedDebug Trace Level - DetailedAnd more than half of the options checked.   So I turned off...

Dear All, I was just checking how to change the password for application. how can i revert back to previous password. I am getting this errorBAD PASSWORD: is too similar to the old oneIs there anyway to avoid it and use the previous password. I am us...

Hello, Customer has change a exchange server from w2003 to w2008 R2 without informe anyone.., ????? Now the user can not access to his voicemail.Anyone knows the procedure to change it in Unity config?? Thanks Anna.