IP Telephony and Phones

Dear All, May I know the exact difference between directory call handler and interview call handler, please? Regards, Syed

All,Attempting to get Business Attendant console installed on a 2008 R2 64 bit server. I am in the installation media attempting to connect to the 2008 SQL database. I use the SA account but it can't connect or doesn't see the database. Here is the o...

I see this when looking at some logs via RTMT: Endpoint restart initiated or Apply Config initiated on the specified endpoint, 2005 The user says the phone reset without warning.  I checked the logs and from what I can tell, CUCM is claims the reset ...

Hello, When I made any call to any route pattern that goes to a gateway SIP trunk I receive "The dialed number does not allow the call to be completed..." This behavior happens even with FAC or with no FAC nedeed calls. When the RP asks for FAC, I in...

Dear allI registered 6901 phone in cucm and its showing registered but on phone i hear a busy tone.I cant make a call and also cant receiveplease guide me ASAP

This my first time to implement a cisco voice system to a client, The requirements are: 1-Support (32) Extension. 2- Support (6) Cisco 7937G IP Conference Station (or any suggestions for alternative models) 3- (32) cisco IP Phone SPA525G (or any sugg...

Hi,  I have a client who wants : Mac: E12R.73E1.9CBD needs to be auto-configured for 100Full. Can Anybody explain me what the use actually wants me to do or is this the thing that I can do on CUCM? System version: 10.5.2.12901-1 Please Advise Any h...

Hi, i has a SIP Trunk that is pointing to a third party Server that is a callcenter. The Server sends back the calls to Cisco Phones on the CUCM where the calls come from. We have only one peer on the other side. When the peer server on the other sid...

Hi All I have CUCM with call flow below, CUCM --> H.323 Gateway (VG) --> PSTN I have route pattern to mobile phone with pattern *.123456 and CUCM will send all the digit to VG and then VG will do the digit striping with translation rule to remove t...

Hi, I am trying to locate 2 assets (Cisco 7942 phones) but all I have are the serial numbers. I am not sure of the MAC address and am not sure where they are located as we have 3 entities at different place. Trying to clean up what was not properly ...

Hi Team, We are running CUCM System version: 11.0.1.20000-2. When I pull CDR report data it contains data only till 10 am. All suggested configuration looks fine in cucm . Kindly help. PFA warning CDR message missing today's data.

Hello, As final report shared by our Auditors, the default application users in Call Manager, should be deleted or there passwords should be changed: Is it safe to change passwords of following default application users or delete them ? - CCMQRTSecur...

Question1: I just saw in documentation that this router can handle up to 36 ip phones, however in docs i see 42, can anyone tell whether one or another is correct statement? Question2: Is this big deal to add new/delete existing phone? Question3: Wha...

Hi Team, I have expressway MRA setup and I have already added the call manager and unity connection servers. I have read that this will automatically be entered in the http allow list and have seen this on expressway c. I have already made the chan...