IP Telephony and Phones

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I have a Cisco SX10 Telepresence system that I want to connect to our Spark account.  I reset the SX10 to factory defaults and picked Spark from the initial setup and it is now asking for a 16 digit confirmation code.  I understand that I need to get...

shickey by Level 1
  • 541 Views
  • 2 replies
  • 0 Helpful votes

We just upgrade to CallManager 11.0.1 and are having some issues with the phone Softkeys.  When a end user picks up a call, the Hold key would sometime appear and sometimes not appear.  They would see the Softkeys that are displayed when they are not...

dtom by Level 1
  • 1122 Views
  • 9 replies
  • 0 Helpful votes

 I would like to know if it is possible to configure in the Call Manager or in the Unity Connection an extention that sounds only three times and then the person who is calling hear a message like that "The user is not available" and after that the c...