IP Telephony and Phones

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Hi folks, May be this is stupid question. Customer has VERINT as call recording solution. VERINT is configured with JTAPI user pointing to Publisher. In case, if Publisher goes down then CTI communication breaks and call recording stops. Is there a...

We have a two story building with 7821's upstairs and downstairs. When calls are made between floors, it sounds like you are talking under water. When calls are made to phones on the same floor the sound is good. Could it be the multicast? No errors ...

Hi,for some years i had the num2name script via ISDN up and working. No we change to SIP and i have the problem that it shows the name correct on the cisco phone but as soon as i pickup the phone the call is disconnected.See here the debug from VGW:R...

thorstenn by Level 4
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