IP Telephony and Phones

hi All, I have a PUB and SUB both turned on with extension mobility services. This morning, we had complain from users saying that their EM services is stuck at REQUESTING. After a quick troubleshooting; found out that our SUB had a power failure t...

We are supporting for a set up where UCS 220 server ,,CIMC ,CUCM & UCCX application are in use.. Due to merger with the other organization there are conflicts of private IP addressing in both entities. Since we are working towards eliminating these c...

Hi Guys. I am facing an issue with Verint call recording. We are running CUCM 9.1.2 and Verint Impact 360 recorder. Two dedicated nodes running CTI manager are defined at Verint end. However I am not able to find any config in CUCM where we should sp...

Hi all! Sip provider gives us username like letters (not digits). So, I need to send FROM and CONTACT fields in invite to provider like companyname@sipprovider.com. Is it real using CUCM+CUBE?

Hi Team, I have received an request to change the host name on one of the SIP Voice Gateway due to site change, please can you advise will it have any issues or impact on registration if I change the hostname during OOH's Regards, Sukhdip Singh

Hi All, We have meeting place conference solution (8.6) Our requirement to use this solution as global toll free number Any suggestion

Hello All, we are using cucm ver 11 and analog line. if any one dial to our reception her phone has to show caller name. The caller phone may be mobile or any other phone which is not registered to our CUCM. is there any feature or configuration very...

Dear all, We have  3 CUCM Servers and  a VG, 4 E1 lines, 1000 DID numbers, whenever we are receiving a call on this numbers it's getting delayed or getting drop, It's taking around 20-24 seconds to connect  Below are the dial-peer configurations fo...

Hello Team, I'm triying to configure Multicast Music on Hold Groups with Incrementing Port Number in the VoIP Gateway as described in the below link: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/feature/guide/MOH_srst.html We want to ...

Hello! I want to configure Auto QOS on Cisco 2960 switch for optimal using VoIP. If I correctly understand instructions, I must enter following command on all access ports of the switch and switch automatically generates other config commands: config...

hi All, We run a small CCX call center, with compliance recording We have integrated CUCM + Mediasense to do BIB Ip phone recording on the agents phone. However this method of recording does not allow me to record conversation end to end; meaning tra...

we are getting no audio when doing forward al l  to a single number call flow itsp--cube--cucm--ccx---cube--itsp   Working scenario   \\ to change the calling party number sip update is used which doesn’t let renegotiation of media  from cucm.   UP...

Cisco 2951 router can support up to 250 ephones and 500 dns in srst as per the chart here: https://supportforums.cisco.com/discussion/11670501/error-exceed-limit-while-adding-ephone-cme-2921 However, I am only able to configure 20 dns even though I ...