Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
What type of database & which version is used in CUCM - System version:9.1.1.20000-5. CCX – System Version:9.0.2.10000-71 Thanks & Regards,M.Mohamed Raffiudeen...
HiWe are planning to upgrade CUCM, IM, CUC from version 9.1.2 to 10.5Question is,Once I complete the upgradation of CUCM,IM, CUC. Do I need to do any upgrade on ELM separately?Or while upgrading CUCM from 9.1.2 to 10.5, ELM will also be automatically...
I have a customer who has many CME’s in the field and over the years have been using 79XX phones with SCCP. Now they are being pushed to 88XX phones using fastrack. I have been researching this and it looks to me lime 88XX phones are not fully suppor...
I notice several of my 7961's are not display in an IPv4 configure menu but the rest of the are showing this menu. What causes this issue ???
Hello ,I have problem with click to call.when I try calling I got error .I didnt see option in certificate "Regenerate"How I renew this certificate ?
Is the ATA 190 compatible with call manager express 10.0?
Hi, I have uccx 10.5 with FinesseSilent monitoring is working fine but I need to ask for how to record agent calls using finesse ? ThanksHaitham
HiWe have CUCM 9.x cluster with unrestricted version and IM&P with restricted version.Below "Note" from cucm 10.x upgrade guide is confusing, need clarification."Note:All nodes within a single cluster must be in the same mode. For example, Cisco Unif...
CUCM > 7945 color phone > Line Text label > Some lines are white and others are dark black (attached) Is this configurable? I think the phone is detecting the background image and changing it. Wanted all line to be dark black like 5701. http://www....
Currently using Attendant Console 8.6. When the Receptionist transfers an external call to a internal phone using the AC, a 5 digit extension displays on our 7965G's. When answering the call, the telephone number will then display on screen. I was to...
Hi,I have installed Cisco CUEAC 9.1, every thing synced but Queue DDI option is not available. I tried to use Name as DDI but didn't work. But in Version 8.6 we have DDI Queue option right under Name option. I need support on this issue urgently. Reg...
I have outbound agents I would like to disable the directories button from their IP Communicator. Does anyone know how to do this?
I am starting to study for my ccnp-voice. In my experience the best way to learn something is to build it and use it. Does anyone know what kind of setup I need to hook my home fios voice into a CME or CUCM setup? Like would I be able to wire it i...
We've just installed our first ATA190, and discovered that PDQ & Fax machines dial too quickly for the ATA and it looses digits. e.g. If the PDQ or fax machine dials 01632 123456, the ATA only registers 0162 1356 Has anyone seen something like this b...
Hi all,Is there a place in Call Manager that needs to be updated in order to allow users to call newly created area codes? We are running CUCM 9.1. Any guidance would be very appreciated.Thanks
