Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a Catalyst LAN with Cisco Jabber softphones and Cisco 7942 IP Phones connected to CUCM 10.5. I have setup Auto QoS in the LAN with the 'auto qos voip cisco-phone' command on all edge ports to phones and 'auto qos voip trust' on all trunks/upli...
I am setting up a BE6K with H323 gateway and SIp Phones 7965 ans 7841.CUCM version :9.1.2.11900-12, Firmware on phones:sip78xx.10-1-1SR1-4 and SIP45.9-3-1SR4-1S, gateway(2911) version is 15.3.3.M2.The Issues are ,when CUCM is offline , 7965 register...
Page 10/78 of the Installing Cisco Unified Contact Center Express Release 8.5(1) has a note stating...Note: DNS configuration is mandatory for Unified CCX installation. Both Forward and Reverse records are required.The release notes for 8.5.1 in op...
Cisco 7841 getting beep tone before at the beginning of the every calls.Issue observed only in 7845 ip phones.Other model phones in the same device pool are working fine.Is this a known issue? No recording is enabled in CUCM
Hi All,I'm using its-CISCO.2.0.3.0.tcl for basic Auto attendant funcationality. When a user calls from PSTN he listens to a greeting of around 8 seconds. The greeting says (for example):"Welcome to Cisco Systems. Please dial you desired extension or ...
Hi allHoping someone can help me with a translation rule problem that has been driving me crazy the last couple of days please! I have a voice translation rule applied to an incoming dial-peer that translates the called number from 10 digits to 3. (T...
Hi,I need to register "Sangoma Vega 100" Voice Gateway into the CUCM 8.6. How can I do that, is it possible through H.323 or SIP, I did not get any documentation on that. There is a T1 terminated on the voice gateway. Please help. Regards....
Hi AllI was Trying to Capture Wireshark Logs for an Outbound Call on CUCM CUCM-->H323-->PSTN--CUCM - NO Otubound Fast Start EnabledWhy is connect Message Coming after TCS,MSD and OLC Messages.Please Help me to understand this.
Hello all, We have this call flow and we are having intermittent DTMF issueCUCM 10.5--->CUBE(10.1.1.10--->AVAYA(10.1.1.11)--->PSTN I am trying to capture RTP packets between CUBE and AVAYA, How can we capture RTP packets between(10.1.1.10 and 10.1.1...
Here are the concerns of client.1.) First Email: Those licenses delivered are for UCM before v9 and without UWL, we will need license for CUCMv9/v10 with UWL. 2.) Second Email: Those license you delivered are not able to import to our call mana...
We just recently moved from analog for our printer to sending it out the SIP trunk, and people are complaining about having to dial 9 before dialing out.Is there a way to prevent just that one device from having to dial 9 on a UC560?Would you have to...
Hi experts, Is there a way to customize ringback tones on phones in CUCM 10.5 or CUE? We have a customer who wants to hear an audio just before the operator answer the call, they doesn´t want to hear ringback tones. Thanks in advance
Hi , I have enabled the SNMP configurations on the voice gateway to receive the email alert, in case if ISDN is down on the gateway , however i could not receive any alert when the ISDN is down. can anyone suggest please?
Hello, I have an issue that the client upgrade CUCM Version from 8.6.2-20000-2 Restricted to 8.6.2.25900-8 Unrestricted.Can i go back to CUCM 8.6.2-20000-2 Restricted? Or i have to rebuild the cluster?RegardsLeonardo Santana
Hi, All my environment has the time correctly in the display, but the 7942 is not getting the correct time. for example the current time here is 18:48, but the 7942 show me 17:48 or 19:48 changing the time zone -3 and -4... My CUCM is the 6.0.1.2000-...
