Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All, We are running Cisco Call Manager Express 9.5We are trying to configure a pause on a user personl speed dial using a comma, but getting the following invalid character error.uswty-v-3925(config-ephone)#speed-dial 3 6,666 label "test" Invalid ...
The LCD phone icons show with a little 'x' to the right: [phone] xline 1: callcentric.com, line 2: voip.msSIP settings I've changed from using FQDN to IP address for proxyline 1name: [10 digit phone]short name: homeauth name: 1777xxxxxxx [callcentric...
Hi all,I have 6 x IP Phones 7960G's connected to my server. I am running the phones using SIP on a Kerio Operator server (3rd party appliance).I am having trouble because the person on the other end of the phone sometimes has trouble hearing because ...
Hi All,I am facing an issue when the incoming call works when the DDI is sent directly to a phone but when we point to an AA and the call is transferred the call fails after 1 ring. with a disconnect cause 41. BYE sip:900861084181747@172.21.1.6:5060 ...
We have to change the phone numbers on all phones in a device pool. We have a did range today start with 3228xxxx. This have to be changed to 3270xxxx. Is there a quick way to do this?
Hi all,Is there a way to make the 7960 append the area code to the start of the phone number if the user dials a 6 digit number only? I am in the UK, so if the user dials a 6 digit phone number it will automatically need to append a 5 digit area code...
Hi Everyone,We are in the process of implementing VOIP in the building for around 1350 staff by using the current IT network (Cat7a),My questions are:- The best and highest codec and protocol to get the best voice quality- the expe...
I need to verify something becasue I am getting multi different answersI have a CUCM cluster, customer has a multi forest domain. All users that I will need are in a single domain. If that is the case do I need AD/LDS?Mike
who can tell me : one server install VMware CUCM CUPS UC 9.0 support 2000 user ,which CPU i should select??i want install two this server for HA......like server 1: publisher: CUCM CUPS UCand server 2:subscriber:CUCM CUPS UC
Is it possible to change the preference of the dial-peers created for ip phones when the site is in srst ?Sent from Cisco Technical Support iPad App
Hello,I have a E1 link and i want to distribute as follows:6 channels for contact center------what commands i have to configure on voice gateway any sample configuration please.How can i assign 6 No's DN to these 6 channels so that these channels sho...
Hello,I have configured the extension mobility and my CUCM is integrated with AD, authentication is also done by AD everything working perfect. what is the PIN for the user when he wants to login,, and also how can i set a PIN for 500 users.My networ...
Hi,I have CME 4.1 running on Cisco 3845 with IOS version 12.4(24) T7 and i want to upgrade it to CME 8.0.Please can any body help me with the IOS version required and the steps in upgrading .Is it possible to Upgrade the Current CME 4.1 directly to C...
Hiwhen i am installing uccx 7 in windows 2003 the following error is showing computer hardware provided by cisco systems ,inc is required to install cisco unified contact center express installation will now abort
Hello,I am using a translation pattern to forward incoming fax calls from PRI1 to PRI2. The scenario is as below:PRI1>>>H323>>>CUCM>>>H323>>>PRI2>>>FAXIf I send a fax directly to PRI2, the fax is successfuly received without any errors.But if I send ...
