Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
So came across an odd problem where the client wanted to remove all their hard phones(7962's) and replace with IP communicator. They are agents and call is being delievered to a customized version of CTIOS. Problem is once the switch has made to IP c...
Hi,I have a end customer with a CCX 5.0.X with several scripts, we are thinking to install a Unity Connection 8.X and question are:1- Is possible open the scripts with a editor version 8.X scrips of version 5.0.X?2- Is possible use and modify those s...
Hi guys,I'd like to change the message "enter user Id” voice prompt to “enter your extension number” when I call the VM from an unkown number. I got Cisco Unity Connection version 9.1.1.20000-32.Do you know if it is possible?Thankssss
Hi Experts, This is some thing weird problem...whose area code starts with 9 and when they try to call FXO pots line after first ring they get dial tone then ends with fast busy signal...When I tried with all possibilities I figured...
HaiCan anyone help me, how to upgrade the firmware of IP Phones using TFTP and laptop.Actually my phone is running firmware version 9.1.0 but our CUCM firmware is 9.3.the phones can't get the latest firmware from CUCM. but phones are working fine.So ...
Hi,I am facing an issue while dailing from my jabber client. I am using CCM 8.6 with H323 gateway. From Cisco IP phone I am able to dial all the number bit from my jabber client I am able to dail some specific numbers. Can you please help me out in t...
Hi Everyone,We are in the process of installing a hypird PABX, the building is around 40 floors and the PABX will be located in basement, my question is :- what is the limitation for the cables length?1. Around 100 analog extensions...
Hi,We have a CUCM 8.5.1 cluster and the phones regestered are Cisco 8961 IP phones. I am able to add and register a new 8961 phone. But I am not able to make a change on the phone. For Example: I am changing the alerting name on the line of the IP ph...
HiI'm trying to set up the following hunt group which in a nutshell is;When a call from DN number for example (012345 456 456) is not answered, it hunts to the following user, say for example (012345 456 457). After that, it will go to voicemail. I'v...
Hello All,I joined to new company and he found this strange thing in UCCX. In UCCX the CUCM CTI manager username is configured as JTAPIX but in CUCM there is no application user as JTAPIX but I can see JTAPIX_1 and JTAPIX_2. Can some one please expla...
Hi all: Here is my client's requirement as follow:can the contact in Corporate Directory be divide into serval group where the user in the same place can only see theirs？Can the Corporate Diretctory that display on the screen change into some othe...
Hi there,In a couple of weeks I will need to add a subscriber to an existing CUCM cluster. That existing cluster no longer runs the original version, but has upgraded to a SU update. I know it is possible to swap the bootsector for a downloaded iso, ...
HaiI have a issue with my IP phones, I am from Bahrain, I have a CISCO 2921 Voice Gateway, and Fourtinet 100D firewall installed on our Bahrain Branch Office. And all the IP Phones are registered to Head office CUCM (Version 8.6) In head office also ...
Hi. We just bought another CUCM cluster and being supplied with 8.6.2.20000_2 installation media, although there is 8.6.2.22900-9 update available on cisco.com.Question is - is there 8.6.2.22900-9 new installation media or we should install from supp...
HiCUCM version: 8.6.2.22900-9Phone firmware: 9.3.1SR2-1SI'm trying to install LSC's on our 79X1 and 79X2 phones. The cluster is in mixed mode, the CTL exist on all phones, but the LSC installation does not happen. I followed this excellent guide, but...
