IP Telephony and Phones

I've using CUCM 6.1. For access to PSTN we use 2821 Routers. The router is configured as an SIP-Trunk on CUCM. For MOH to PSTN we want to use the call-manager-fallback config on the voice router.With h323 everything works fine. Since we use SIP MOH d...

I have CUCM 7.1.5 and I have a problem with certain BLF's.Subcribe CSS A is configured on all phones with lines in partition ASubcribe CSS B is configured on all phones with lines in partition BCertain phones with lines in partition C are configuredS...

hi,I had been working on h323 gateway with E1 Line. It was pretty easy to configure. Now i am working on h323 with FXO ports. what are the differences between the discussed scenarios.How can i use all fxo portswhat will be the incoming and outgoing d...

I am a little confused about the difference in these 2 figures (optimized requiring less DSP's). The CLI config that is given for each states a different voice codec complexity (optimized = codec complexity flex, normal = codec complexity medium). Bu...

Hi all, im quite new to ccx and the script editor so i do appreciate any help i can get on this.I need some help with a simple phone queue im trying to put together:This is what  i have now:1. EU calls queue #, enters queue2. If agent is available EU...

If I'm logged out of a Cisco IP Phone that has the Cisco CallManager Extension Mobility feature configured for it, would I be able to make a 911 call?

When we forward our IP phones to our cells phones, the 7 digit number displayed on the cell phone is correct, but no matter what area code the orginally call is from, it allways displays our local Area code (817).   We are using Cisco Unified CM ver:...

Hi:    Im trying to upgrade our CUCM Platform  from 7.1.3 version to 8.6, but for the upgrade needs to change the HDD to 146GB ( just the publisher server) so my question is:  Does anyone know the workaround (step by step) to do this HW upgrade?Do i ...

I am using Call Manager 4.3 . There is no issue with the CDR . But when i extract report of individual users from CAR the records of some users are updated but for some users it is showing records 20 days back.How to resolve this issue.

hi,I have configured translation pattern *(any extension)  into mobile number. If someone dials *extension it goes to mobile number of that extension user. But when i try to dial from IVR/CUE (or during greeting message) its couldn't detect * charate...

Internally in the same local calling search space, if you dial the person's 4 digit extension, the person calling them does not see the name of who is calling, but the receiver see it.  If you call the full 10-digit extention, both sides see the call...

Hello, I have a problem with the cfa in one of our customer.The problems is that, when one of the ip ip phone's user sets the cfa on the ip phone to a dn (shared line in a 7911 and 7921), in some of the calls (internal and external) the ip phone wich...

What does everyone use for uptime / Statistics reporting for their clusters?  We're looking into reporting on system performance stats and I wanted to see if anyone out there had anything interesting that they were using for this purpose.  Any inform...