Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,our support desk operates through UCCX however in the event of staff not able to get in we'd like to direct the calls to their work mobiles by manually directing the Route Point to a group number.My first thought would be to add point CTI points t...
Hello All,Really appreciate your time.I am trying to add additional VSA to Radius accounting messages, more specifically to Stop record onto the outbound VoIP leg using "aaa accounting update leg_outgoing etc..."The issue I face is that if there is n...
Hello,I have a problem with call forwarding and voice mail. The case is there are 2 numbers, 1111 and 2222 for example. Both of them have voice mail.And 1111 forward all call to 2222, which is successful. The request is if 2222 did not answer the cal...
Hi,Anyone had any problems with MGCP ATA 186's configured on a HP Procurve switching infrastructure (2610's)?The network light is constantly on and the customer has to reset them every other day to get them working again. Both the ATA's and switch p...
Hi all,I have a Voice gateway with E1 trunk line - 30 numbers with 1 main number: 35730101, 35730102... 35730130 and the main number is 35730123.I want some extension numbers can directly call out with their own number. For example, person on ext 267...
Anyone have any information on Peer Firmware Sharing in CCM 4.1.3? I am finding little information on the subject.Do you need to enable it on all phones in the subnet or just one phone? How does the phone know that the other phones are requesting a f...
Hi everyone,Is it possible to manipulate the caller id for the incoming calls? This is my situation:The same CME will be used for 3 different companies (A, B, C), having a pool of agents answering the calls for the 3 companies with a different greeti...
whats the best way to routecalls on-net between gateways, on1 cluster.
Hi to everyone,It would be greatful if you guys guide me here pls..Can we run both mgcp and h323 protocols in a single voice 3845 gateway router ?thanksshiv
Hi All,we have two CUC (pub/sub) in two different main locations with total of 48 ports. there are also five remote locations. I need some design guide for ports assignment for each main locations and remote locations for voicemail and auto attendant...
Hi all,If I have wireless ip phone 7921 connected to access point.Access point is controlled by wireless access controller.How RTP traffic moves?wireless ip phone----->access point----->access controller----->access point------>wireless ip phoneorwir...
We are deploying five Cisco IP phones to a cross-state remote office which will connect back to CUCM-BE via phone proxy. We are looking at how to configure e911 routing since there will not be a voice gateway at the remote office. Has anyone done t...
Greetings,Anyone ever seen this error message when trying to collect files?I usually access the System Summary, Performance, but I can not collect files.
Hi All,I am using unity connection version 7.0, one of the user is not able to leave a message on any IP phone, when she leaves a message, she gets a message back from unity says "you can not leave a message for unknown reason, error 502".any sugges...
Hi, i have this simple scenario IP PHONE -> LAN -> GW -> PSTN with a CUCM 7.1 BE, 2821 with a vwic2-2mft-e1 and two isdn lines connected to both e1 ports (voice).I have configured the gateway as MGCP both e1 ports appear registered but the problem is...
