Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all,Can anyone tell me whether or not it's safe to enable MLA and restart the web service during production hours? Will making these changes in the CM Publisher have any affect on end user service? I am guessing no...but...want to be sure.Thanks...
Hello everyoneI'm running CUCM 5.1.3 where i've strange information when i'm reading the address IP of my phone.I try to explain:When i would like to know the address IP of my phone attached to my CCM, i can read the IP address of my CCM !!!When i'm ...
Hi,Our helpdesk number goes through UCCX, as a shared line on a dozen phones. I want to get a report on how many calls each person is picking up. The line is shared so no one logs in. It is just assigned to the 2nd button.When I go to CDR and search ...
I've seen plenty of examples of using translation rules to reject calls from specific calling numbers. However, I have a need to block all calls except those from a specific number. So I'm looking for a way to accept calls only from 1 number and ei...
I have an H323 gateway (28xx IOS) off of a Call Manager 5.1.3. I have SCCP 7960 and 7961's. Phones are registered with the CCM 5.1.3 and I have route patterns configured to route calls out via the H323 gateway. The calls are being routed out from ...
I have a customer that is using the Advitel MOH server to broadcast real time news updates, events and weather forecasts (etc) to callers placed on hold. I have connected the headset jack on the server to the mic input on the Cisco USB MOH card and t...
Hi All, I need to setup system distribution list in CUX. in CUCM, I need to forward all call from that number to voicemail. it seems there are two choices to accomplish this task: 1- create DN in CUCM and forward all to voicemail 2- create CTI route ...
Hello,We are running Unity 4.2 (voicemail only)with Exchange2003 as the message store. When a user delete a voicemail, it goes to the delete item folder and I am trying to find a way to empty the deleted item folder automatically but it won't work. ...
Is ILO only configurable upon startup on the MCS7835 and 7845?servers are CM7 and Unity 7, if that matters. Also, how do you set up NIC teaming on a CM7 linux server?thanks
hi,i try to set up an attendant console at CUCM 7.1(2). I figure an ac user and ACDeviceAuthenticationUser with 12345 as Password. I create a pilot point and associate it with the ac-user. I associate the ACDeviceAuthenticationUser with my phone. I g...
When a HL forwards a call to voicemail as part of a second LG, Unity is playing the opening greeting, rather than subscriber. I use the Hlog key to log out of the hunt list, and the second LG is my vm. thanks
Hi all,We have a 2811 router with HWIC-1CE1T1-PRI card, now we want to use the router as a voice gateway. I wonder if I could use the HWIC card to connect to PSTN (like a VWIC2-xMFT-E1T1 card). Could somebody give me a confirmation on this?Thanks.hoa...
Is there any way to turn the "is active" parameter off (the box, it is greyed out) on all devices and then manually activate only the ones that you want to consume the DLU licenses. The reason I would like to do this is that I am testing an upgrade f...
I have a group of users which their computers are not in our network. We only support their phones. They are requestiong to setup the speed dial numbers. Can we setup the speed dial from the phone or have some kind of frequently called numbers on t...
I am using AP 1131, it working [ I am able to associate with laptop ], but in 7921 it show "connection failure error", any suggestion to troubleshoot this problem.
