Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi guys, I have problem with B-ACD during options menu prompt we tried to press the digits but no answer. I need press very fast to works fine. Problems: Collect digits during navegations in the IVR. After fineshed the audio menu prompt menu w...
Dearwe have an issue with forward all on all our IP Phone , once anyone press button (Forward all ) Self Provision IVR response .Please Note that- we deployed all IP Phones through Self Provision on CUCM 11.5su4 - CSS OF forward all is Internal CSS ...
Hi All,Happy New year!!!We have call manager System version: 7.1.5.31900-3 and voice gateway H323. The telco send the reports and saying that from our PRI used some high risk county calls. also High usage of ILD calls to spcific county and call dura...
Hello, when Phone A dials Phone B, but Phone B has CFA to Phone A, the result is that Phone B rings normally, so CFA is not working in this scenario. Does this function as by Design, or can I change the settings so that the call will be forwarded b...
We have requirement to configure Audio Conference Bridge with Pass codes where each New Audio Meeting should have New Participant Code. 1) Meet Me Bridge :- Do not offer Pass codes. 2) Conference Bridge ...
Hi all, I'm having troubles users cannot log out from IP Communicator any idea what is the problem?
Hi all,I'm facing a weird issue with one of our Cisco 7925G IP phones at my company. Certain keys started to behave strangely. The speaker button (to switch between internal and external speaker) is now acting as the number 4 when pressed... Volume u...
Dears I have these scenarios with different result 1- 1st scenario (Conference success)IP Phones ----CUCM----SIP GW---PRI----PSTNIP Phone A (Region A) has call with IP Phone B (Region B) using g729 codec for this call , then make conference with P...
Dear, I have a router ISR4331/K9 , it has the following license: UCK9. This routers received the calls over its interface lan and send the calls to E1 interfaces connected to Avaya PBX. We will want to add a basic IVR: press 1 ...., press 2.... Do I...
Hi, I have to provide an implementation to the following requirement and hoping that someone can provide a suggested working solution: Calls from the SIP IPSP arrive as a full globalised E.164 format number from a CUBE gateway, i.e., \+44121etc ....
I am currently using the Cisco 3660 router.I am using 4-port Voice PM for MARS port adapter to connect the FXS Voice daughter card (2 port) and FXO Voice daughter card (2 port) to the other area. When I use it well, the hot line becomes dry. Then, wh...
Can anyone let me know if SNR feature supported in UCCX? Actually our client is unable to receive agent calls via destination to mobile number. The agents see the call ringing on their phone, but the RDP call forwarding is not sending the routed c...
I am using Translator X for analyzing "debug ccsip all" command output Unable to find any thing on Translator X other hand when i open same logs in notepad++ sip messages are found I configured syslog on my machine conf Ter logging (syslog serv...
Hi All, starting to test a carrier service (SIP) which has an NTU that breaks out into traditional POTS services (Carrier SIP -> FXO -> 4331 Router) and am finding that when in SRST, that incoming caller ID is presenting calling number@loopback5 ad...
I have an XML corporate directory that our company created internally to list all of our extensions. It works with the Cisco SPA phones, and also, with some modification, Cisco 7900 series phones. <CiscoIPPhoneMenu><Title>Main Menu</Title><Prompt>Sel...
