IP Telephony and Phones

Unity Connection IMAP email not showing caller ID

Can someone please help? i have a unity connection 7.1 box that i recently integrated with call manager version 4.2. I have both IMAP and SMTP working but for both setups, the voicemail attachments (and email in general) the subject lines always say ...

Questions to ask to the customer: TDM to SIP Trunking Migration

Hi All, I was wondering if someone can help me in drafting questions when a customer considers moving to SIP Trunking from TDM voice circuits. This would be both from Pre-Sales & Technical aspect. Regards, Rishi

Error adding new phone

Hi all I have a cucm 7.1 and when I want to add a new phone I get this error.Unmapped Exception The content of elements must consist of well-formed character data or markup Any ideas? Thanks.

CME 11.6 SIP with Fortigate firewall

I am troubleshooting an intermittent one-way audio issue with SIP calls to a provider through a Fortigate firewall. The FW engineer recommends setting the ALG to kernel base instead of proxy base. When I try this it breaks the SIP calls. The FW engi...

Does cisco uc ip cp 8831 support ISDN PRI Line? Urgent

I want to know that cisco uc ip conference phone 8831 does support ISDN PRI line or by using this line can I make ip call?

Resolved! Cisco Vg204XM Voice Gateway

Does anyone knows if IOS 15.4 on VG204xm gateways have 'Toll Fraud Prevention' turned ON by default? How do you know if it is turned ON? I am not getting message during initial startup 'Following voice command is enabled.......' Does this command 'vo...

Resolved! How to find vm assigned to after hours main line?

Experts, I am trying to find voice mail settings like (extension or email) that is assigned to main line after hours. I thought it would be call handler but i was wrong. I know I missed some step. CCUM and CU is 10.5.x Thank You

Cisco 7942 Audio Bleedthrough on Speaker when Using Headset/Handset

End-user presses the Headset button to make an outgoing call with the Handset in the cradle with the volume set a little higher than mid-range. The End-user can hear the conversation through the speaker of their 7942 telephone. The bleedthrough is ...

Question about Transcoding/Conferencing.

Hey everyone, Here's the scenario. We are experiencing delay and jitter on our VoIP infrastructure. Evidence pointed towards our Service Provider, since they are the ones who apply all QoS Policies and traffic shaping. The issue was, our telephony...

what do need to make video conference for this model CP-9951-CL-CAM-K9

Hi Guys, what do I need in voice system to make video conference for this model of IP phone CP-9951-CL-CAM-K9? Is CUCM can handle the conference? Thanks, Mohammad Saeed

IP Phones ringing at the same time

Hi All, I have 5 IP Phones Director and his secretary has 1 IP Phone, I want to configure when the secretary make a call to one of these IP Phones the Director, the all these IP Phones ringing at the same time. how to configure this I installed CUCM ...

Reboot loop after firmware upgrade

I have set up a very basic lab with new install of CUCM. It is single publisher with CUCM 8.6.2.1 and have just registered a 6941 and attempted to upgrade the firmware but the phone gets stuck in a loop. I have tried installing 69xx-SIP.9-2-2-7 (curr...

External TFTP Call Flow-Clarity- What will happen if Phone get register to CUCM and TFTP is still External..

Hello Friends, I have a scenario.. in central site we have CUCM 11.5 and in remote site 6921 IP Phones..Due to latency issue we have to upgrade the IP Phone locally i.e. via External TFTP..Due to some issue in External TFTP server, the phone are not ...

Re-booting the Cisco Call Manager

We have a Call Manager (version 9.1.1) with Unity voice mail that is having some problems and needs re-booting. I've read several documents that outline the re-boot procedure but they vary with each other. Is there a set pattern on how this should ...

Installing Attendant Console on multiple PC for redundancy

Hi Guys, Need your help on this. Our receptionist has Cisco Unified Attendant Console on her PC and the PC seems to crash. We need to install this program on another PC for redundancy in case the PC crashes. Would this cause conflict with licensing...

IP Telephony and Phones

Forum Posts

Unity Connection IMAP email not showing caller ID

Questions to ask to the customer: TDM to SIP Trunking Migration

Error adding new phone

CME 11.6 SIP with Fortigate firewall

Does cisco uc ip cp 8831 support ISDN PRI Line? Urgent

Resolved! Cisco Vg204XM Voice Gateway

Resolved! How to find vm assigned to after hours main line?

Cisco 7942 Audio Bleedthrough on Speaker when Using Headset/Handset

Question about Transcoding/Conferencing.

what do need to make video conference for this model CP-9951-CL-CAM-K9

IP Phones ringing at the same time

Reboot loop after firmware upgrade

External TFTP Call Flow-Clarity- What will happen if Phone get register to CUCM and TFTP is still External..

Re-booting the Cisco Call Manager

Installing Attendant Console on multiple PC for redundancy

Hearty congratulations to the December Spotlight Award winners!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

Incoming calls show as forwarded

CUCM sends wrong device ID to Recording System

CDR reports: Request for activity on multiple lines

I get dozens of these alarms on WU, but no errros on controller

Transfer Caller ID and 8800 Line Buttons CME

Issue with ciscocm.enable-sha512sum-2021-signing-key-v1.0.cop.sgn inst

How to setup SAML SSO authentication in Expressway C

CUCM 14 LDAPS certicate issue

SIP Trunk STC

4331-Vk/9 router replacement can it be C8200L-1N-4T