Unified Communications Infrastructure

All, I have installed PCA standard version and would like to upgrade to Advanced licensing. I have PAK key for Advanced license but I do not how to get license MAC address. I checked admin page and do not have any information on license MAC address. ...

Good afternoon, I thought I'd reach the Cisco experts since I haven't been able to find documentation on this yet... I recently ran a utils diagnose test on the CallManager servers both PUB and SUB and getting different failures - see below; utils ...

Hi, I've just installed and licensed Cisco Attendant Console Advanced (v10.5.2). I've noticed that when I install the console/client that is bundled in with it, it's installing Business Edition Console (v9.1.1). When I try and log in, it tells me I ...

Hi Expert, I would like to know about BE6S. 1. Is it a CME router or only server or both. 2. I also want to know about the license issue for BE6S. Specifically if i choose BE6S-FXO-M2-K9 or BE6S-FXO-M2-XU what type of licenses needed for it. Thanks ...

How  Do I Find the versions, licences installed on a CUCM (BE6K) running in my office, also need to the same on the connected 2901 gateway, what commands to be used here Need to get the details of all the components like unity connection and presenc...

Dear Support Community, We have unused licenses of Essential 9.1. We need to upgrade these Essential licenses to Enhanced. Is there any way to upgrade the licenses. Or if we can remove these licenses. Please guide.

Does this version of Fax Server/RightFax support CUCM v8.x, or is v9.4 required?

Hello, We are working on the Setup where 2 UCS servers configured for H/W redundancy . CUCM -> 1 Pubilsher & 2 Subscriber  (version 9) Unity   ->  1 Publisher & 1 Subscriber UCCX -> Primary & Secondary (HA Mode) Version(8.5) We configured setup on U...

hi, we are using CUCM 10.5.1.10000-7. as of now we don't have any major issues. as per cisco recommendation do we need to upgrade this version? if yes,  please provide detail information. Thanks, Chowdary  

Please let me know if Cisco IMP version 11.x supports AWS RDS Postgre SQL instance for external database ?

Hi, i'm planning to upgrade our CUCM installation to newer version so would you please assist me clarifying some points:   CUCM current version: 10.5.2.10000-5 CUP current version: 10.5.2.20000-1 New version: 11.5 - What kind of upgrade do i need st...