Unified Communications Infrastructure

I'm using CUCM 8.0.2 and Unity Connection 7.1.3.  Whenever I call the voicemail pilot it answers fine and asks me to enter my PIN.  When I enter my PIN nothing else happens and after a few seconds I get a Temp Fail message on my phone.  I also see th...

Hi team,I need to know while creating the corporate directory on CUCM is that possible to give preference to any particular entry for that user to be selected by default on the endpoint.Like If I have one extension and Directory URI configured for th...

                   MeetingPlace 6.1:  Meeting id 2222 was held today (1/9/2014)3 and was set to record.  Seems the meeting did not record.  Please help to determine why the meeting did not record.  The infocap file is attached.  Thank you.

Hello,I have a customer with CUCM 7.1(5) who has purchased CUEAC 9.1.1.10 and wants to run it on Windows Server 2008 R2 (64 bit).According to the data sheet this should be supported but when I go through the CUEAC server installation process it tries...

is any one have configured dial vie office fiture on cucm and a cell phon. i am doing this for the first time and any one who worked on this pls help me on how to cofigure on CUCM and the client side.with regurdes Addisu

The publisher needs to be rebuilt due to failed drives.  There are 2 subscriber servers but only the publisher was setup for backup.After looking at the backup files, seems like backup had stopped working 2 months ago.If I rebuild the publisher and r...

                   HI, I'm at the step where I'm creating a UM Service to access Exchange from UC.  It asks to decide which options to select Message Action for Email.  I'm wondering the difference between Relay and Accept?  I understand Relay will n...

I got the following error when attempting to upgrade the ios in a vg224. %error opening tftp://192.168.0.125/vg224-mz.151-4.M4.bin socket errorI googled it and got the following response:config tno service configexitcopy run startreboot but I get the...

We have BE 6K CUC Version 9.1.1.20000-32We are unable to change the PIN of the user Getting the below error .I have tried by manually creating and Importing from the CUCM .In user template also getting the Same error

Hi, we are using Cisco Unity Connection 8.5.1ES16.11900-16 and an odd error is occurring.We had a translation from CUCM to Unity Call Handler extension 104807, occurs that we were unable to change greetings on this specific call handler.Prior to perf...

Hello,I am trying to configure CUPS (version in title) in a new LAN segment. I will be using CUPS to run Jabber. I am stuck on the post install setup. What exactly should I be using for the AXL username and password? I know I did set a password for n...

The user always complain the Attendant Console interface and layout is not user friendly and is not smart. How can I improve the interface to be more beautiful and make the make some layout are bigger or hidden some layout?Actually, some icons are mi...

I have configured all configuration creating remote destination and remote profile ….. but snr is not working . When a call is made it visible on the gateway that it is out to the remote destination  but not calling on the phone.