Unified Communications Infrastructure

I have a customer that is wanting to integrate there production CER 8.0 with a new RedSky solution.  The RedSky solution is designed to allow us a translation number out the PSTN as a long distance call.  The problem that I am encountering is, at wha...

Does anyone know if there is release notes available for IM & Presence 9.1.1(b)? They are usually available with Callmanager documentation but since there are no recent updates to versions there (9.1.1(a)), I haven't been able to find anything on thi...

Hi All,  I am going to install UCCE 9.0 for my lab invionment.  Please let me know that is UCCE installation support's Windows Server 2012 version for the UCCE- Domain and UCCE -Server ?Its learned that for UCCE 9.0 installation, we need Windows serv...

Dear all,It's me or the Nigeria is missed in the country list ? (In the dropdown when you create a Connect account)Please add it (and the country code for phone +234 )Muchas gracias

Is it possible to get MOS report for calls initiated from IP Communicator or Jabber Is there any specific configuration requied to enable same            

We are using CUCM 8.6.2:User-A, with extension ‘xxxxx’ calling internal switchboard operator ‘yyyyy’ (switchboard operator using ARC operator console system) with the request to connect to doctor’s mobile number ‘zzzzzzzzzz’;Once the switchboard oper...

I can authenticate to our Exchange (2010) server outside of CUE but from the GUI when I set up and test SMTP authentication I keep getting the error message unable to connect - connection had worked previously as networked - any ideas what the might ...

Hi,Just got our be6K installed cucm, unity, and im/presence. (version 9.1)Now I would like to see who is online/busy etc on our lync system while I use Jabber.So I guess i need to use federationour domain in lync is first.lastname@domain.comwhat do I...

Hi Folks,Im currently configuring PRIME and have come across an issue:To add devices to PRIME you need to configure:Manage CredentialsDiscover devices.When i add a new profile to manage credentials Prime informs:"This is a duplicate profile name. Ple...

SlmWe have a client with MCS7845I3-K9-CMD3B and CUCM 8.6 preinstalled.And he has Cisco ip phones:160 ---------- Cisco 7912G10 ------------ Cisco 7940G10 ------------ Cisco 7960G04 ------------ Cisco 7970G So kindly let me know what all licenses shoul...