Unified Communications Infrastructure

Hi Folks, I'm really struggling to understand what is wrong her.basically, I have a presence cluster with 4 servers in a 2 sub-cluster arrangement. All the replication is good and users assigned to the publisher work great with all the functions howe...

We are doing the rebuild  of the CUPS 8.5(2) , which is currently active. But previously we upgraded form CUPS 8.0 to 8.5(2) and the license is for 8.0 only.After rebuilding the CUPS directly to CUPS8.5(2) , shall we upload the license file on the CU...

Hello all,Our business is in the process of migrating to Windows 7.  Our IT department is trialling it, but have discovered that since rebuilding our laptops with Windows 7 Business Edition (64-bit), the Cisco VT Advantage Camera II units are not bei...

HelloI installed the IP Phone Services SDK 4.1(1) and 7.1(2). I am getting the error when i try to browse the http://localhost/Cisco IP Services/ASP/LocalizedDirectory/localizeddirectory.aspXML Parsing Error: not well-formedLocation: http://localhost...

Hi We are planning to change our CUCM userID/Usernames from samAccountName to mail Attribute (ldap synced).CUPs creates now a IM-Address like blbla@maildomain@topleveldomain. Normaly the mail-domain is the toplevel-domain. Automaticly it adds the dom...

Hi,I'm working with CUCM 7.1and CUPS 8.5.4. When I tried to login CUPC 8.5.1 a error message Login Failed is received  (Error= Error de inicio de sesión. Intente de nuevo mas tarde). I can login using CUPC 7.51 and Web User but unable using CUPC 8.5....

Hi There,Please assist. I have the setup below and all inbound calls fail:CUCM -->(h323) Gateway --> (H323-to-SIP) SBC --> Softswitch The SBC sends an Invite and PRACK towards the Gateway; the gateway responds with a Ringing and OK (to the PRACK) but...

Hi, My CUCCX CTI route point/ports cannot register with the CUCM server. I am getting the following error (CTI manager): Device Open failed CTI Connection Id:5 Device Name:Trigger_HelpUK UNKNOWN_PARAMTYPE:ReasonCode:-1932787502 App ID:Cisco CTIManage...

I wonder if somebody could solve this mystery for me. I am attempting to set up a Voice Home lab,but have run into an issue at the first hurdlei have a 2950 12 port switch, that i have set up voice and data vlans on ( see config below) with int fa0/9...

Hi everyone,I'm implementing CUC9.1 for PoC at customer site and face the problem about services.The connection serviceability service is always stopped and I can't start it.I tried to start using command "utils service start Connection Serviceabilit...

Hi All,I've setup a new UConn8.6 in my customer place. Previously they're using version1.1. So, i tried mirroring whatever they had in previous setup into this new setup. However, my call handler did not function as it should. Everytime i call this p...

HiI wondered if anyone can help. I am having an issue with CUP 8.6.4 where my users cannot add contacts outside of organisation who run XMPP based presence systems.Here is what we have.1. Public DNS Entry for our CUP server2. Public SRV entry for our...

hello,i need a path to convert our ip phone from english to french.we use a virtual call manager 8.6