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Intro to Ansible

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The Great Selenelion


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When using the Java SDK, I start the connection and it works fine for a while. But then eventually I get a message like this:com.cisco.thunderhead.errors.UnauthorizedRestApiException: null: RestApiError with errorType: unAuthorized, errorData: NonBlo...

jeremypng by Enthusiast
  • 2412 Views
  • 8 replies
  • 0 Helpful votes

Hi,I'm looking for some help with remote control of CVP servers - specifically some way to perform a graceful shutdown of CVP remotely in the same way that the Ops Console does this .. I've looked at CLI commands and the CVP API commands available bu...

Richsz by Beginner
  • 741 Views
  • 1 replies
  • 0 Helpful votes

Hi,1) In group report how to display the report with expand all groups?2) How to cahnge the summary row with different background color?3) When in calculated column division by zero display error and not 0 like in previous version.4) Problem with thr...

michales by Beginner
  • 424 Views
  • 1 replies
  • 0 Helpful votes

I am using context service SDK 2.0.1, and it is attempting to hit hosts that are only accessible from the Cisco network, causing requests to fail when made from clients without internal cisco access. It was my understanding that context service was i...

bcason by Cisco Employee
  • 626 Views
  • 1 replies
  • 0 Helpful votes

My Context Service code relies on a set of fields and fieldsets on the Context Service objects. I used to be able to create these without issue, however, now Context Service complains. Any idea if anything has changed on the Context Service side rela...

joshorva by Cisco Employee
  • 734 Views
  • 1 replies
  • 0 Helpful votes

Hi,We are trying out UCCX Lab. Our purpose is to display Finesse info in Atlassian Confluence. It allows to register external gadgets in Confluence by providing the url of the gadget. For example, which is the valid url below or something else?https:...

lliu1 by Beginner
  • 597 Views
  • 5 replies
  • 0 Helpful votes

Hi, everybody,Now i have a issue. I use uccx 10.5 for a small company.In finesse desktop page, not display CSQ when has a incoming call.My uccx have create 3 CSQ : Sale, Support, CustomerCareIVR script : press 1 to Sale CSQ, press 2 to Support, press...

To help keep publish and allow other participate, I am creating this discussion to list possible Feature Enchantments for Finesse.Priority Level from 1(low) to 5 (high).Feature ListProxy Server (Priority Level 4)Agent Stats (Priority Level 5)Auto Log...

Hi,The severity 3 or higher caveats links provided in the release notes for CVP 11 are not working. Is there another way to list all bugs affecting that particular release?Thanks in advance.https:/​/​tools.cisco.com/​bugsearch/​search?kw=*&pf=prdNm&p...

isilo0001 by Beginner
  • 819 Views
  • 5 replies
  • 0 Helpful votes
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