Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello everyone! I Have Cucm cluster, UCCX for IVR and CUBE for connection to SIP ITSP. I need to recive all incoming calls from SIP ITSP and route them to number 10005 (UCCX IVR number) on CUCM. I configured dial-peers. Outgouing calls work properly...
Hi, In our LAB we have installed CUCM 11.5 I am creating a Universal Device Template as I have done many times for customers on versions 10.X and 11.0 When I do the exact same procedure on 11.5 I get an error: Add failed. java.lang.NullPointerExcepti...
Hi Guys, Please advise, Is there any automation technology for Cisco IPT & Collaboration like network automation Chef (software). Chef can be use for Cisco IPT automation ? Thanks
I need to set up Plar for an ata186 to use. The actual configuration for Plar is all good and I've tested against an SIP phone it rings on lifting the handset to the correct destination. But if I assign the same css against the ata186, I just g...
Hi Experts, I'm trying to configure Single Inbox in Cisco Unity Connection 9.1 with Exchange 2010 Server. While testing user's unified messaging accounts, I'm getting the below error. Some possible reasons for 500: Server configuration problem. Inco...
I have come across an isolated incident regarding a phone DN and the phone's External Phone Number Mask, but only when calling the City of Miami Gardens at (305) 622-8000. When attempting to transfer under these conditions, the call will disconnect. ...
Hello, how can i download Quickstart.zip from this guide http://www.cisco.com/c/en/us/td/docs/routers/access/xml/voice/quick/guide/vxml_qsg.html#wp41451 I can not do it from path, that is in this docoment and i can't find this archive on Cisco Deve...
Hello Community, I'm trying to uses the circular algorithm on a Route Group, but I cannot make it work, it keeps working as Top Down :( the only thing I was able to find on internet was bug ID CSCtl99884, but only version 7 shows as affected, while I...
We just got this phone for my work and I can't find any resources on how to get the line in/line out to work for audio. The speaker and handset works...but as soon as I plug something into the 3.5mm headphone and microphone jacks...I can't hear or sa...
Hello I'm currently upgrading CUCM cluster from 7.1 to 8.6 to finish in 10.5. However I've a problem for my first upgrade 7.1 to 8.6 who was failed and for identifying the issue and I want for looking in the installdb_l2.log & installdb_l2.log.er...
I'm running ce8.3.0 on an SX20 and it was my understanding that during dual monitor you could display local out to monitor 1 and remote out to monitor 2. I went through the settings but while in conference I am getting the gray screen on monitor 2. S...
Hello, I was about creating a new user in Call Manager, but looks like the add user button is missing, uninstalled and re-installed different versions of firefox but looks like still the same, also, I cannot save changes sometimes, not sure if this...
What are the steps in creating an agent on contact center, finesse. The user has an Active Directory Account with there employee ID and Telephone Number.
Anyone deployed 11.5(1)SU2 yet. I know its only just been released just wanted to get an idea of any possible issues that may have surfaced
Hello, Does anyone knows If the Cisco 3925 Supports a VIC3-4FXS/DID and a VIC2-4FXO without the SM-NM-ADPTR adapter? Thanks
