Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Trying to program a system handler caller input to call an external number I only see the choice of transfer to Alternate extension.
We have started having this problem. We want to re-assign an IP phone to a new number, so in CUCM give it a new number, reset the phone and as far as call manager is concerned all is ok. But on the phone(7960 in this case) it still displ...
Hi,I´m trying install the headset H51 on Cisco IP Phone 7962G, but it´s not working. I connected the RJ-11 on the headset port, but it is mute. What do i need for this work ?Best regards,Leandro Ottoni
Hello All,We have Unity Conneciton 9.1.1 integrated with LDAP, user are unable to login int cisco PCA. "log on Failed - Invalid User ID or Password" I tried performing a full sync from the LDAP menu. CUCM is also integrated with LDAP, and users ar...
Hi All.We've got a 2801 router CME4.2 and I'm trying to use SPA502G phone with it. Phone shows "Registering" only, and the router shows "046585: May 28 09:03:16.224: TFTP: Looking for /SPA502G-cfg.xml".Does this router support SPA50x phones?If it doe...
Hi guysFirst of all, I not have a good Englis so I hope you undertand me.I would like to know if there is a way to route calls based on the caller id. This is, for instance, I have extensions 5xxx and 88xx and now they are going trough E1 0/0/1, I wa...
Apparently we have been fighting this issue for a while, we just did not test properly to pick it up. Calls from external numbers and internal numbers all park just fine. The problem is that if I call from two external numbers and get parked, I will ...
Hi voice team, I configured the extension mobility and works fine (login and logout), but after i logout the message "Forward to" appears on the screen. But this message not affect the telephony system, i believe this is a bug. How to remove thi...
HelloMy company has a large number of CIPC softphones and Jabber accounts configured on our CUCM but we suspect a lot of them are not in use anymore.Most of them show a status of Unknown so they haven't been in use for a time.Is there a report I can ...
i setup a new voicemail profile so that the idivert/divert button would call a extension (not voice mail)beside the fact that these users wont be able to use the normal voicemail system, could this cause any other problems?thanks
Dears,I have CUCM connected with Voice Gateway router.I put a VIC-4FXO card to provide access to the PSTN and receive calls from the PSTN.Now my problems are:-1- When I receive a call from the PSTN the cisco phone still ringing (hangup) in spite of t...
Hello,We are facing intermittent DTMF issue with our CUBE. Call Flow: ITSP---SIP---CUBE----SIP-----CUCM---SIP---Lync ConferenceUsers dial-in to Lync conference from pstn and are prompted for conference id. when they the enter the dtmf, it seems the d...
Dear,We are having a issue with outbound calls in Denmark.When the customer wants to dial out to the PSTN it takes some time for the number to start dialling. I've already adjusted the T302 timer for this but that doesn't seem to be the issue.The iss...
Dear,We have a challenge using a variable length numbering plan in Luxembourg, they use a range of 6 digits +2 digits you choose yourself freely.So for example if you have a range +35 2 111 111XX, the first digits are fixed and behind those you can f...
Hello guys!We've got CUCM 8.6.1 (single node). All pages work fine except one - adding h323 gateway.Page shows parameters instead of names of field (see attach). For example gatewayH323.name instead of Device Name; gatewayH323.description instead of ...
