Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am testing out the native queuing behavior on 9.1.1a and observing some behavior that doesn't seem right. I have two phones setup in a native queuing hunt. The line group is set to auto logout a phone if it isn't answered.The first caller rings t...
Hi,I want to know if there is any document for 1. VGW hardening to stop toll fraud or hacking of Pri connection - Best practices as i dont want any hacking or using of line by external users.Please suggest.Thanks,
We're consider bringing our helpdesk onboard for CUCM Moves/Adds/Changes. We'll be writing procedures for them to follow, but I was wondering if there are any websites/videos/documents/etc that focus on high-level CUCM (concepts), and MAC administra...
Hello,Hoping someone would be able to help me. I have a Cisco VOIP 7942 phone with a 4 digit dialing extension that I can use to dial internally to intercompany by using 4 digit dialing plan. When I dial to an external device, it shows up as the ma...
We have integrate our call manger 5.1 with CUCM 5.0 in another location using ICT non gate keeper. Due to some problem in IP scheme We routed our call manager using Static NAT towards them. Now when I dial them phone is ringing and we are able to tal...
Hai all,We have a client who having CM 4.2 upgrading to CUCM 8.5, The new system going to be installed in new servers.Was planning to take a DMA from 4.2 for current license info and send to cisco for 8.6 license.?Also Exporting all information from ...
Hello,About once per week for the past few months, the voicemail light on the receptionist phone will light up and the phone had not rang. She will listen to the voicemail, but it will say it came from "Operator". I have been asking the receptionist ...
Hello.I have currently configured a PRI and BRI line on a 2921.I need to configure another PRI line on a separace 1-port T1 VWIC(same telco provder but separate DID), and have the phones configured for that line to be separate from other lines (incom...
HI NetPro I have a CUCME running sccp and sip phones, and i have a sip provider to PSTN, in the CUCME i have a configured HW transcoding and works fine for PSTN calls from to sccp phones.Here my problem, the PSTN accept only G711 and my SIP client it...
Hi All,We are facing the huge delay in the IP Phone firmware upgradtion. It took 30 mins for 6 phones. Phones & TFTP Server in the LAN only.CUCM - 8.6.2Phone : 69XXFirmware : 9.2.2.6Is there any new changes in the Firmware update. i didn't experianc...
This must be a matter of some option at ephone-dn level, but I cant seem to find which one When a user receives another call while having a current one, she hears beeps in the headset informing her of another call, which is okay. However, after three...
Hi All,One of our clients has the requirement to connect a IP SIP trunk to the gateway. Currently we use only PRI/ FXO/FXS for PSTN access. They provided the SIP provider's IP address and credentials. I read that for any IP to IP gateway connection, ...
I have installed CUCM 9 cluster and it is working fine but i dont know how to configure Extension mobility in cluster.Please give your inputs.Im not using DNS In my network.Without using DNS how we achieve Extension Mobility Failover
Hi i'm goign to update unity connection 8.6.1 to 9.1, Unity Connection 8.6.1 is running on Virtual Machie (EXSi 4.1), when I'm instralling 8.6.1 I used OVA template for 8.6, for Unity Connction 9.1 these is an another OVA, so can we upgrade 8.6.1 to ...
while browsing the servecibility page and then open CDR reporting i get the error in tha attachment screen ,and after close this warning the CDR work normal , any one can advise please ?
