Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Greetings, So I am a new to Cisco CUCM and Phones in general are not my forte. We have an analog line going into an FXS/DID card on a 2911 GW. This line needs to dial out without a prefix (No-Nine) I have created a Route Pattern for specic numbers th...
Hi UC Experts, My Cisco IP-Phones (CP-7962) can register to CallManager and the cert. was updated, but the IP-Phone firmware cannot update the firmware. Is it the TFTP issue? I checked the TFTP is started normally. Any idea?
Hi All Is it possible to display the name of an incoming number on cucm? for example if I call in from an external number, can I put this on a phonebook or directory so the internal cucm phone will display a name ? cheers
Looking for advice or best practice for this scenario. We use CUCM and RedSky e911 Manager for normal operations to send emergency calls to our on-campus PSAP with appropriate ELIN information. RedSky handles the callback translations via CUCM. I...
Hi all, I did some digging in community and found that most cases are for how to reset the password, is there anyone who know for how to get the name of administrator that used for installing the CUCM/CUC/IM&P/UCCX/CMS/TMS/PCP/PCA/Expressway origin...
What is a good third party alternative for CUCM Directory i want to have more than one company in the menu and to be arranged in first to last name
Hi All I have see similiar threads on here about this issue but i think my issue might be different. Call flow is Cisco ATA 190 --- SIP ----- CUCM ------ SIP ------ CUBE ------- SIP ------- ITSP I can see the initial Invites all flow between enpoint...
Hi all , Hope you doing will , looking for your kind advise to create extension that can called by specific users , this extension will be as emergency meeting room , so if any one call this will be asked for pass code to access the meeting , if ...
Hello I have an issue on a clients BE6000 CUCM where when they forward their phones to mobile everything works as expected. However when they transfer the call to external, the call disconnects after a few secs. Basically flow is: External Caller >...
Hi experts! So i have a very small but frustating problem. My user (John Doe) extension (8039000) can not be dialed from corporate directory. I have dialed that extension (8039000) from entering the number via button, and it works. But when i dial 8...
Hi All, Is it possible/supported to update the firmware of CP-8851-3PCC from MPP to Enterprise (3PCC to CUCM)? Thanks for your inputs
I have a 8821 on CUCME 12.0. It is running the latest firmware: 11-0-3SR6-15 When the phone is in the cisco desktop charger the phone does not play the ring tone. The screen indicates there is an incoming call, and you can answer the call, but no s...
All UC applications on version 11.5 Hi, We would like to configure single sign on(SSO) feature on Cisco Jabber client for mobile devices(Apple IOS and Android). For windows if SSO is enabled and configured correctly with CUCM ,Jabber would be logge...
Hi there,For Customer ABC we deployed 8851 Phones for their Contact center ( around 80). They are using Finesse/UCCE. CUCM ver is 9.1.2. Issue: Randomly any 8851 phone will reboot. It will go through the whole power cycle and Agent will have to login...
Hi External Caller --> VG (MGCP) --> CUCM --> IPPhone -- ForwardAll --> Personal Mobile User forwards her line to a personal mobile number. when there is call on her DDI it gets forwarded to her mobile and on the display she gets the external cal...
