IP Telephony and Phones

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Hello Community,   I am trying to understand how to apply a Caller name so all calls to specific number we have appear as a caller name not a number on the phones.   Would we simply just apply this on the line or does it need to be done elsewhere? I ...

i have a unity 11.5 , i have created a AA and call handler which during the greeting if you press a number you get transferred to an extension and set it to "release to switch" , the problem the call disconnect after three rings? how can i increase t...

baselzind by Level 6
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Hi Guys,   I'm currently upgrading an Bank Market room, going from the Old IP-Trade turrets on an Cisco cucm to Cisco 8851 + KEM. Cheaper to buy and maintain maintenance.    The Turrets however have an snapshot add-in to playback recordings from prev...

Ferry by Level 1
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Hi All What is the best way to do it if you have say 3 sites with 800 phones on each site all running on the same cucm cluster. Before these sites had a system per site so we just prefix dialled over the trunk and the remote phone system stripped the...