IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hi We have CUCM 11.5 and exp-c&E 8.9 on production. We have installed Digicert pulic CA certificate on Expressway. We have also registered Cisco 8800 IP phone via MRA. (Through internet) But when we try to register SX20 through MRA (Internet), we are...

Resolved! RTMT question

hello, I sometimes look at RTMT to troubleshoot numbers people dialed.  I have very basic knowledge in this.  When going into Real Time Data field under session trace log view, I see there is a "Calling DN", "Orig Called DN" and "Final Called DN".  C...

Amafsha1 by Level 2
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Upgraded the from P2V from 8.5 to 11.5 using PCD. worked fine. Now customer did not cut-over for some reason and 8.5 environment was updated as it was production setup. 3 months down the line i need to verify the delta and re-sync. what should be the...

n.shuja by Level 1
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Requirement is to port the DID of ISDN to existing ITSP SIP trunk and route internally. This specific range requires to be called from certain numbers. (mean the trunk has to have specific inbound CSS vs other DID members which will have regular inbo...

n.shuja by Level 1
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  • 5 replies
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I am just deploying a BE4000 (ISR4321). 1. We make the https://be4000.cisco.com/deploy settings on Cloud > users > phones > extensions > T1 > ISP send digits .., bar bar bar 2. Generate the code on Cisco Smart Account 3. Connect the g0/0 port to Inte...

E. by Level 1
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  • 12 replies
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So i had incoming calls work before with a test number received from the provider. Today they changed the number on their end to what it's suppose to be and  incoming calls are now failing with message 500 internal server error and cause 16. Why is t...

Ansik by Level 1
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