Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Good morning, I have 8851 Phones with KEM operating properly for 6 months. I upgrade the firmware from sip88xx.10-3-1-20 to sip88xx.11-7-1-17. Now none of my 8851 phones can power up the KEMs after the upgrade. I confirmed the POE is still corre...
Hi all, I'm trying to code IVR questionnaire script. The agent get a inbound call and forward it to the questionnaire application. I expect that GetCallContactInfo step take call info such as "Calling Number", "Last Redirected Number". Calling Number...
Hi, I have few queries regarding Cisco Paging Server. 1. The paging server is coming as pre installed on BE6000 UCS (Ver 11.5), does it requires any additional license along with Cisco CUCM license for paging server features ?. presently we have C...
Hi All, I upgraded CME from version 8 to 12 and my users claim that before they used to have distinctive ringtone on External calls. I have noticed that External calls from ISDN have a different ringtone from internal calls but all those that come th...
Hello, When I run "show controllers e1 call-counters" I get the following output: Controller E1 0/0/0 does not support displaying this data Total DS0's Active High Water Mark: 0Total Calls since System Bootup: 0 PID: CISCO2921/K9 IOS: c2900-univers...
Looking for SQL query to find Jabber device which are not associated with end user
I have a phone which is a member of several hunt groups (i.e. they are a member of several distinct line groups, which are all part of several distinct hunt lists and hunt pilots). How can I find out which Line Groups they appear in?
im trying to wrap my head around the css and route pattern partition used with the sip trunk , i noticed that when creating a sip trunk i choose a css under the incoming calls , as the sip trunk connecting two different cucm networks how is the css r...
Having an issue with phones not upgrading with the message "File Not Found SCCP45.9-4-2SR2-2S" What is odd is that a couple phones registered fine but the rest just get stuck in this loop. Any idea what the problem could be?
Hi, I'm new to VoIP and I'm trying to set a SIP trunk, right one everyone has me dizzy and now I have this question, are the SIP server and the IP PBX the same thing? I received two IP addresses from the service provider, one is claimed to be the IP ...
I am able to dial in 800# conference bridge and then i can get in to the call by entering pin number but automated system isn't able to recognize pin# that i dial whenever I dial non 800# conference bridge. we have trunk to our provider. what could b...
I am using CUCM 10.5.2 I am having an issue where a user pushes the button for voice mail but it just rings with out an answer. The voicemail pilot is DN 1008. All the info looks correct. What are some trouble shooting steps I can take?
Hello, I have about 170 Cisco 7940 IP phones that I am replacing with Cisco 8851s. We are on CUCM 9.1.2.14900-14. I've done some reading on importing batches of phones using the BAT. But it seems like a lot of work just to create the template to...
Hi Experts, a customer has a lot of Alcatel phones and a call manager system version 9.1 and they want to utilize the Alcatel phones 4018 to be registered with call manager as a SIP Phones. Did Any one here try this before? How to convert it to SIP ...
Our client has total of 4 IPT applications CUCM, CUC, CCX and IM and Presence Server running on version 9.X Client has SWSS contract . When I key in the SWSS details in PUT tool, I get only the option of product group for CUCM, CCX, Expressway , ...
