Hello All,I would like to monitor the number of "CallsInProgress" for any given SIP Trunk on my CUCM using SNMP. The RTMT makes this information available under performance->Cisco SIP->CallsInProgress, but I am having no luck finding the correct OID ...
I have a partner that is in a competitive situation and is looking for guidance on how to propose a 8.5 solution by transfering unused DLUs and reusing an existing 7825 server. Below is the scenario they are facing. Thanks for any guidance. We have...
Hi all,I want a small information regarding voice recording. Does cisco recomend use of Span/Rspan feature to capture voice? if not what is the best solution for voice recording in a cal center envirnoment?
Hello,We are using single number reach and we have a mobility softkey template but I am trying to figure out what we are missing to be able to toggle between our cell phone and our deskphone during a live call using single number reach? Is it the On...
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/pbx/interop/notes/445274no.pdfHave some questions/concerns regarding Nortel CS1000 on Rls 4.5 integrating to Meeting Place via H.323 (sip not an option on Nortel side). Nortel call would come into ...
I need to remove the ability for users to access the Network Configuration option after they have hit the settings button on their phone.I can remove the ability to access all services but this is not what I want to do, I think it must be a URL issue...
Hello,I'm using Cisco Unified Personal Communicator on a MAC platform, my client connect to a Cisco VPN client and then launch the CUPC. The thing is the CUCM is behind another Firewall (Microsoft forefront or ISA server) which is doing NAT.The clien...
Hello,I have purchased Cisco MeetingPlace 8.0 with CUWL licensing for users. I want to intall it with Webex Node (in WebEx Scheduling Deployment) but I have not received the Cisco WebEx Node for MCS installation DVD.Is it possible to download it or s...
Hi,I do have a H323 gateway, the voice call are working perfectly. but the fax via the VG224 cannot go thru. but if i forward it to the MGCP gateway, the fax can go thru. my dial peer is as below:dial-peer voice 108 pots destination-pattern [1-9].......
When i do test for the ports from Unity connection Server it gives the attached error.I am doing a SCCP integration between Unity connection 8 and Communication Manger 8.Any help will be highly appreciated.
HiI have recently built a Lync server in a support environment. We currently use CUPS 7 for IM'ing and call handling from the desktop. We haven’t rolled CUPC to the whole business as there are concerns regarding auditing for the instant messaging and...
When i dial outside number i-e any PSTN number the call-id information will display a wrong number on the reciever end, lets suppose my number is7551234 and on remote phone number shown be 7551234 BUT it will show 7554455.these both number are valid ...
Dear NetPro gurus,I have been trying to get this to work for days but I'm getting nowhere The ARC Connect simply can't connect with CUCM for some reasons and no CTI Route Points nor CTI Ports has been created.Does anyone has any 'personal notes / ...
