Unified Communications Infrastructure

I have a Unity 4.0 system integrated with Exchange. Leaving and retrieving messages works fine when I call a phone which is forwarded to VM.The problem occurs when I forward one IP phone to another IP phone which is finally forwarded to Unity VM.Then...

Does anyone else receive the following error when you try a blind transfer through Unity 4.0.4SR1, TSP 8.01b, CM 4.1.3sr1Event Type: ErrorEvent Source: CiscoUnity_MiuEvent Category: Error Event ID: 550Date: 8/16/2005Time: 7:33:43 AMUser: N/AComput...

My customer has a unity 4.0.5 and wants to know what backup software he can use. I once was able to find the list of backup software that cisco posted but cannot find it anymore. Where can I find this list? Thanks in advance!

Hello,Since g711 alaw is not supported codec ( correct me if I am wrong) in unity ,is g729 is the only supported codec for international unity deployments.Thanks in advance.Radhika

Hi,here we are setting up a pilot installation of Cisco Unity. I also installed the T.37 Store and forward fax functionality with a 2611XM gateway-router. Everythink worked fine for some days. But since today I cannot process outgoing faxes and I get...

I have 3 Unity Servers -two running 4.05 and one running 4.04sr1 with each server having a dedicated Exchange 2000 mailstore. They are all in the same AD domain. How would I go about moving a user from one Unity/Exchange system to another? If I use G...

My company installed last year Cisco CallManager and Unity for Voicemail only. Our Unity server is currently at 4.0(3)SR1, and resides in its own domain. We are contemplating a move to unified messaging, using our existing Exchange 2003 server, howev...

Calls are somehow ending up in the Example Admin account in Unity. In some cases they are handled by the Interview Handler and other calls are passed here from the operator handler. Looked at schedules and the setup of Call Transfer and Greetings o...

Unity 4.0(5), vocie mail only.Every 15 minutes get the following event reported:AvCsNodeMgr unable to connect to SQL Server on LocalHost. Error 0x80040000. EVT_SQLSERVER_CONNECT_FAILEDID: 1033Source: CiscoUnity_NodeMgrMessage: AvCsNodeMgr unable to...

Recently had someone with a Unity server that had a hardware failure, and they replaced it with a server on the shelf. They restored Unity on it, and it worked fine before the new license file came for the MAC address from licensing group.Was curious...

Hi, I have a customer that has a location in New York running 2.x Unity, they would like to consolidate their Exchange servers to San Francisco and are currently running on a 256k frame relay circuit. Can they do this? They are in the process of up...

We have a new Unity 4.0(5) installation. I wan able to run Unity DiRT backup successfully as unityadmin login. But when I tried to test restore, I got message says"The local installation is not clean, some users or objects have been added. The restor...

What's the recommended best practice for backup up Unity? I am running DIRT daily. Can I load an Exchange Agent to grab the mailboxes and give me the option to restore and individual message? Is Computer Associates Brightstor support?

Unity 4.0(5), voice mail only. During the installation I configured 72 ports on the primary server and 2 on the secondary server. I believe this corresponded with the licensing. A failover occurred this past weekend and only two ports were availab...

Hello to Seattle and whereever the others are. My UM users complain about notification e-mails. Whene they send out a regular e-mail they request this "notification" or "confirmation" message. They receive this message as the target party reads the m...