Unified Communications Infrastructure

Hi i have cluster cucm 10.5.2 and cuc cluster 10.5.1 . i imported user from cucm using AXL service the voicemail is working goood for the resaon of using the last DST i decided to upgrade cuc version to 10.5.2CUC Pub switch version ==> okCUC sub ...

Is there a way to undelete a voicemail message in Unity Connection 11.x?

Hello everyone, Yesterday we upgraded from CER 10.0 to 10.5 and now CER isn't tracking our phones configured in CUCM.  The configuration for CUCM cluster is unchanged, tested AXL connection and it's working, network connectivity appears to be ok to ...

Hi, I have a very basic greeting and What I want to do is play the record, if caller knows to whom he calls and click the internal number, then forward the calls. If nothing is pressed by caller, then forward it to secretery. When I try this, it pla...

I was wondering if anyone has been able to find the documented list of tags for Self Provisioning. It seems Cisco has updated the #LASTNAME# and #FIRSTNAME# to #LN# and #FN#, but it would be nice to have a full list.  I specifically looking for the ...

Hi Team, I have to integrate CUCM in SolarWinds Monitoring Tool. First time i'am doing this activity does any body who done this could assist me how to do this any video or steps really appreciate My CUCM version is 9  Thanks &regards Mir

Hi, I am having a major problem with our Cisco Unified Attendant Console application which is continuously crashing on two of our receptionist computers and I was hoping someone could help me or provide some guidance on how I can solve the issue. S...

In CUCM, how do you get a list of jabber users that are in full uc mode, phone only mode, and im only mode?

I have a question regarding IM &P clustering.  We currently have 2 nodes in our cluster - one publisher and one subscriber.  These VM's are physically located on hosts in the same data center.  Is it possible to spin-up another subscriber node in an ...

I've set up the user with the right access, I'm able to login to CUCM 10.5 in the web browser with the user and password that I've set up but Prime keeps saying the HTTP login to CUCM is incorrect. Any ideas? 

CUCM8.6, Unity 11.0.1 I am trying to make a hunt pilot go to voicemail messages if it is either unanswered or nobody is logged in. Tried making Unity mailboxes and numbers, Unity System Call handlers, and all sorts of combinations. I can either make ...

I am in the process of drawing up a plan to convert from 4 and 5 digit dial to 10 digit dial across the board.  As I was doing this I noticed BAT seem to be pretty flaky about changing directory numbers. I am looking for the best way to change my dir...

Hi My scenario is: I have Expressway E for remote mobile and two domains (domain1.com, domain2.com). The Expressway E hostname is on domain 1  eg: expe.domain1.com. But the costumer wants to use both domains when user login jabber. (some users usi...

Hi Community,What are your thoughts on the importance of proactively Monitoring and Managing UC system on an ongoing basis? I have seen in several cases where specially small to mid size customers are some times missing this component, what could be ...