Hey all... Does anyone know if Finesse, running on Citrix XenDesktop (or any other VDI) supports monitoring and recording services in version 10.5? I've looked around but the documentation is vague. Thanks! -Sam
Dear Experts,
We are done the migration of cucm Pub & Sub which was version 7.1.5 to 10.5 by using pcd. After successfully migration all the phones are got registered and internall calls are going but the calls are not going outside. Do we need to d...
We currently have two 7962G phones that we just added on CUCM and they are currently running on term62.default firmwareI am trying to upgrade them to SCCP42.8-5-2S firmware. What is the step upgrade path?
Hi All,
I configured ToD in CUCM for hunt group to avoid to use voicemail port. It worked before, but the caller heard busy tone when they called the published PSTN number (Our client service center). All channels in PRI are idle. Hunt 500 works when...
Hello All
I have a client that want's to confirm if changing from a 2008 Native domain to 2012, could affect the LDAP sync on
CUCM version: 8.6.2.22900-9
CUC Version 8.6.2ES44.22900-44
UCCX version: 8.5.1.11003-32
CUP version: 8.6.4.11900-1
Any po...
Using CUC 9.1
I am trying to create a report that lists all the users and their voicemail mailbox size. I have already looked in CUC Serviceability and this is not an option in the reports. I know CUDD is available for this, but that is not an opti...
I have a couple of 9951 reception phones with KEMs. The receptionist does not want to see if their non-prime line has voicemail because they think it's distracting. Basically, they do not want to see the red envelope indicator on any of the lines con...
Hi,
I have created a new Call handler (Unity Connection V10.5) to be used as a basic IVR.
The Call handler has Caller Input keys defined and a Standard Greeting Recorded. The call routes to Unity via the CTI Route Point, however Unity reports that t...
Is it possible to automatically import AD contacts in to the UCM directory (And not just users?) Version is 9.1.2. Customer has Samaccountname for the user ID, but AD contacts don’t have a Samaccountname Anyone done this before?
All,When connect through Jabber Mobile via Expressway, we are unable to perform screen sharing and also cannot share any print screens in the chat. (The Share Screen button is grayed out)This works fine when we connect to Jabber internally.Any ideas ...
Hi,
I have CUCM cluster, standalone PLM and PCD (10.5).
I have changed NTP in CUCM Cluster and PLM and they don't need to re-host.
In PCD, I successfully add new NTP but when I try to delete primary NTP, the warning that "changes will invalidate the...
Dear members,
I am trying to configure the Cisco UC540 on my lab, I have connected the device to my L3 switch on vlan 10 (default vlan of the UC540) but unfortunately I can not ping the device from inside or access it via CCA from inside. It is now 2...
Hi there,I have a customer that want to migrate thier video estate from VCS 8.5 to CUCM 10.5. This will happen over some time as they slowly replace legacy endpoints that are only supported on VCS. They currently have conductor cluster controlling ...
