Contact Center

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when opening https to use chat from outside , also enables public access to login screen , any suggestions how to prevent this ? I read this in Getting started with Contact center 9.0 : Deployment scenario 1: Customer website in Demilitarized Zone (D...

We have a Callback function for our customer, the issue we have is, if the Callback number stays in the system for more than couple of hours (I do not know exactly how long), it goes dissaper from the system. I increased the Max Number of Executed St...

hamed1900 by Level 1
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