Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We recently upgraded our phone infrastructure from 11.5.x to 12.5.x. This phone was being used by a remote employee (via MRA) before the upgrade. After the upgrade, the phone did not appear to get the necessary firmware update (appears to be a coup...
I have over 1,000 call handlers in production. I also have twice as many active schedules built. I'm trying to determine which schedules are actually assigned to a call handler so I can delete schedules that are no longer used.Anyone know how to dete...
Hi,Would like to know how to create a dummy extension number but able to register with the cisco callmanager.Purpose of creating it is for call forward all to another number.Thanks
I have a user that needs to change her voicemail. Unfortunately, I don't the knowledge to do that nor the PIN to change it on the actual phone. When I took over the Cisco phones, I wasn't given any information, is there a generic PIN I can use so I ...
I don't know what happened. I made a new account because I could not log in cucm via putty. I then tried to log in with the original account through the console and I can't get in. I reverted to a older backup and my username and password that worked...
I would like to ask for your assistance in learning how to update approximately 300 7841 phones with a speed dial button. Specifically, I need to convert Line 4 into a Speed Dial button and then configure that speed dial button with a specific extens...
Hi, I am configuring the Cisco 8851 Ip phone and it got registered with the Call Manager 12.5.And through the device configuration, I made the KEM enabled and its getting powered on.I am trying to enable the buttons for KEM module. The buttons for th...
CUCM 12.5, 8841 phones transfer issueCalls transferred are losing audio volume. Each transfer results in more audio loss until you can't hear at all.As soon as you hit the transfer key you hear it decrease. We have many buildings/locations but this i...
Good morning,We have a remote employee using IP Communicator 8.6.6.0 and once he connects to our vpn and starts the ip communicator everything registers fine, then after a short while, goes into a registering loop or a blank screen on the phone....th...
Hi, I've found out how to connect a wireless headset to a Cisco desktop phone, just wondering if I purchased a cordless phone and base would I be able to connect it in a similar way and still remain functional? Wanting to use a cordless phone but req...
Hi! Good day everyone! i have configured Call handler , current condition is : Greeting >> Welcome to... press o to.. or input the extension number you want to reach. When I input the wrong extension number. The System said " you cannot be transfer...
Hi Folks,We have just taken delivery of two Cisco 840 Wireless handsets and we're trying to get them regitered to our 12.5.1 CUCM. The Phone is running firmware version 1.4 and although it connects to the wireless network, it will not register to th...
Hi friends, we have Cisco Unity for transfer calls (Call handler) beside CUCM, when we call Unity extension(1001) with internal ip phone(like 2002) greeting will play & call input works fine(for example transfer to 2001 extension [B]) but when make c...
Looking for the latest version download for Cisco Unified Attendant Console Advanced. .My current version is: System Version: 12.0.5.10-13When I navigate to downloads site on Cisco support it shows the latest version is 11.x. I seem to recall havin...
Greetings, I am trying to find a way to monitor some of the counters returned by the show dial-peer voice command on our VoIP gateways. Specifically, I've been trying to find SNMP objects for the following counters: Successful Calls = 535957, Fai...
