Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello My company has a UC540 Voip system with 7945 hand sets . When a staff member calls out the caller display at the receiving end displays the general phone number of the company and not the his/her direct number. This works fine for most staff ...
Hello My company has a UC540 Voip system with 7945 hand sets . When a staff member calls out the caller display at the receiving end displays the general phone number of the company and not the his/her direct number. This works fine for most staff ...
CUCM 9.1.2.12901-3 CUC 9.1.2ES59.12901-59 Phones models: 8945 and 9971 I am having an issue when forwarding to voice mail using the Checkbox Voicemail. I know this is probably a simple answer but I'm stumped. I am going into the DN Configuration pa...
Hello, We have a strange issue where intermittently (about 30-40% of the time) calls inbound from another PBX (that come in via a SIP trunk) are getting the wrong gateway from Call Manager so the calls do not connect correctly. Packet capture show t...
Hi Guys, I have this setup as follows: 1. CUCM 11.0 integration with CUC 11.0 using SIP 2. route pattern pointing to CUC 3. VM profile added for the user Issue: When I dial the AA extension, i get the recording but when i dial an extension, it keep...
Hello created SIP trunk from Callmanager to Avaya and have issues dialing out to avaya. i get " your call cannot be completed as dialed" message. i checked callmanager DID , SIP trunk partition and CSS and all looks good. when i did a trace i see SIP...
I am running CUCM 10.5 and would like to run a report on who and when last accessed the CUCM as an admin user. I want to know who (end user or application user) logged into our CUCM.
Hello all, I have a new one for you now, I have an issue where the callers details are being lost and unable to be presented to someone on a different CUCM cluster. We have a number of clusters all connecting via ICT and it works fine, however we h...
Hello , I used EFT server to backup all system : CUCM,UNITY,IPCC. the issue that CUCM,Unity,IPCC didn't remove old backup . The disk is getting full in server. Do you know to change in order remove old backup?
Hi ; i m new in cisco phone please someone can tell me how to Identified the IP Range of our phones buy ccommand line from cisco 2811 . thank you
Dear All, We have recently bought cisco 2951 router with licenses ipbasek9, securityK9 & UCK9 preloaded, but I could also see unified border element enterprise license - 5 sessions. Find the show license info from router, and I do not find anything ...
Hello, We have a customer with satellite link between the main site (CUCM with phones) and the remote sites (phones). Naturally, the satellite link cause a important latency as well as jitter. We try to know what are the improvements and gains that...
Hi, i have 2 IP phone model 7821 with DN 5610 and 5607. When this 2 phones calls other phones, the calling number have to be changed to 2000. All my phones have a CSS applied in the "Calling Party Transformation CSS" under "Remote number" section, t...
I have all my 7960 phones connected to a 2960 switch and none of my phones are working, I think it is a router problem. My router is a 2911 and the config is below: ART-RTR#show runBuilding configuration... Current configuration : 6887 bytes!! Last ...
Here's the scenario. A person has their extension 7550 as their primary line. This line also exists on two other phones as button 2. ephone-dn 1 dual-line number 7550 call-forward busy 7999 call-forward noan 5999 timeout 12 ephone 1 button 1:1 ...
