Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have two CER nodes running 10.0.2.10000-11 that I want to upgrade to 11.5. I performed this successfully in a unlicensed lab environment. I did not use PUT, as the file they gave me was for a fresh install. I downloaded an upgrade file from Cisco's...
Our Cisco 4321 is our CUBE router as well as it has 2 fxo ports (and one T1 no longer used). I recently changed the router to be SSH rather than Telnet and setup user/passwords. when I did this the CUBE part for SIP termination is still working but ...
Is it possible to find out if a number is forwarding to specific DN without clicking on every number and checking if it is forwarded? I have a user who is getting a lot of calls that are seem like they are being forwarded from one of our call in lin...
Hello, I have setup a call routing where the call hits RDP number and from there it goes to 3 different remote destinations, which I have configured as Hunt Group. Now when I am setting "Forward Unanswered Calls to Destination" then its not getting ...
Hi All, I have got an request to block an external caller because the entire department keeps getting spam phones call by this number and would like it blocked. Need your advice.
Hi, this feature was implemented with CUCM 10.0 I think, called Wi-Fi Hotspot. I saw an announcement years ago this was coming to 8800 series phones. The Feature is still implemented in CUCM 11.5, but is there any information when and on what phone...
Hi, I need to load an intermediate phone firware version for 7911 phones on CUCM ver 11. My problem is that the advice I have seen is to load cop file 8.5.2 before using the original device default again; however, this version is not recognised on C...
I have got an cisco 7942G through my work for home use. the support contract expired sometime in 2013. I am trying to reset factory default and it stuck in the "UPGRADING" screen and nothing happens after that. Any help to resolve this is greatly app...
Hi, We are currently running CUCM version 11 and we cannot generate the CDR Report. This is a newly deployed cluster. We have one pub and one sub. As per checking the Cisco CAR DB service it is not running, I tried starting it thru the CLI but it st...
Hi team, Yesterday I face the issue with 2 of our Call center 7841 IP phones that showing "Network Unavailable" on the screen.When I check in setting, I am able to see the IP address but for active and standby server we are observing none.I tried fa...
I need some help with several ATA190 not registering to CUCMCUCM is 10.5.2ATA190 version 1.1.2(005)Several ATAs with same problem.ATA DN 27200MAC 34DBFD182215 CUCM has two Servers in the cluster.ATA190 is configured on CUCM.ATA190 boots up and obtain...
Peeps, I am having the following issue, where outbound calls do not establish outbound audio (so the called party cannot hear me). The diagram below shows the SIP messages, when making an outbound call through a CUBE. 10.61.2.82 is my cucm, 10.61.64...
HI friends I have some phone only for Extension Mobility,but i can't registered a phone to ccm without DN,My phone type is 7841 8841, ccm version is 10.5. Can i registration a sip phone without DN.
Has anyone installed Polycom VVX phones in a HCS solution?
We received an RTMT alert early this morning that a percentage of phones had unregistered. Unfortunately no one saw the alarm until later. By the time we checked RTMT we couldn't see that many devices unregistered. I'm trying to determine which tr...
