Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I am in need of help with the following please. CUC active version: 10.5.2.13900-12 inactive partition has: UCSInstall_UCOS_11.0.1.22900-14.sgn.iso I get the following error when I attenpt to switch versions: 'Only one entry found in /grub/boo...
Hello All, Could you please any one advise, VIC2-2BRI-NT/TE will have capability to support DSUs (mean U interface Features) ? mean 1-Port HWIC-1B-U is designed to support U interface with single pair wire (RJ-48C connector) , but same line can b...
I'm trying to setup a hunt pilot using serveral analog lines from my vg224. When I use these DN numbers assoicated with the VG224 I get a busy signal. if I use any other DN number, such as an IP phone the Hunt pilot works correctly. Since it works...
Hi Team , I want a document for Cisco Compliance for licensing model I have seen some configurations at client site wherein using generic users they have mapped 100 phones ,which consumes 10 CUWL STD licenses ,instead of 100 Enhanced Licenses ...
Dear All, I have forgotten CUC OS administrator username and password. Could I get procedure to reset it. Thank you in advance.
Hi there, I have a few DX80 register with CUCM and setup for Extension Mobility When a user log's into the DX with his EM profile for the first time he gets asked to setup allot of things like webex, contacts etc. If he logs outs and logs back in o...
Hi buddies. We have a cisco router 2811 with a vwic-2MFT-E1/T1. one of the E1 port is connected to Panasonic "TDA200" and the other port is connected to PSTN. Some of our internal user is connected to Panasonic and others connected to our SIP server"...
We have selective call recording setup for all of our extensions. The recording is through media sense and it works well for a single call. When we transfer to another extension the recording does not continue. Is there an option to allow the re...
Hi guys, I have a working POE module of 48 ports (WS-X4248-RJ45V) on my C4503-E switch and I would like to use the module on my other switch C4507R. The switch recognizes the POE module but it does not power my poe devices such as IPhone even after I...
A client of ours needs MoH to always play from the beginning for each call (has to do with how they constructed a contact center-like MoH/Greeting). It appears if no streams are active this is the behavior - all good. However once a stream is active ...
We have an issue with the install of Verint call recorder. We have CUCM 7 and setup DMS on te required phones, created CTI route point (ext4355) and created JTAPI user as described by Verint guide.The recording works from the recorded phone to extern...
Hi Guys I'm struggling to get Skype for Business 2015 working with CUCM 10.5 I followed this exact config guide but I keep getting "your organization does not support calling this number" error on the skype client when trying to dial out. https://te...
Cisco gave me an engineering special of CUCM to fix a few known bugs in CUCM 11.5 (it's just a slightly different version of 11.5). If possible, I would like to install the upgrade and reboot/switch to the new version later. I know this is common ...
I have two CER nodes running 10.0.2.10000-11 that I want to upgrade to 11.5. I performed this successfully in a unlicensed lab environment. I did not use PUT, as the file they gave me was for a fresh install. I downloaded an upgrade file from Cisco's...
Our Cisco 4321 is our CUBE router as well as it has 2 fxo ports (and one T1 no longer used). I recently changed the router to be SSH rather than Telnet and setup user/passwords. when I did this the CUBE part for SIP termination is still working but ...
