Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I have an issue with my IP communicator not registering from a remote office which is connected via IPSEC VPN Tunnels the same as my other remote sites but it cannot register only at this one site.I load IPC and it says "No Files Changed CIPC-...
When I press the DND button (when my phone is ringing) it mutes that call fine. But after that call is over - any other calls are muted. I need a button that mutes on a per call basis not mutes the overall phone ringing
Good Evening all,I am a newbie here, green as the new leaves of spring. I was wondering how I go about opening port # 5222 on my Cisco 5510 Adaptive Security Appliance? Sincerely,Tim Shepard
Our new phone system, some mobility users have issues receiving voice messages that are emailed to them. The Samsung Galaxy S5 & S6 smartphones that will not play the voicemail message. Other Blackberry's and other branded Android phones have no is...
Does anyone know how the conference controller can mute the callers that call in for a Meet-Me conference call? Apparently, we recently had a major Meet-Me call with assorted dept heads and state agencies calling in, and not everyone was kind enough ...
Hi,End user has CUCM 10.5 in central site working fine , some days ago a remote site was added but FAC (forced aut code) does not work.In central site FAC works fine. Does any of you know the ports number used for FAC?We think that some ports are...
I am trying to install file for 9971 IP phone "cmterm-9971.9-4-2SR2-2.k3.cop.sgn" to CUCM, but I am getting file validation errors. Can someone verify that this file is not corrupted? File location:https://software.cisco.com/download/release.html?mdf...
Using Cisco IP Comm 8.6.3.0 and have Voyager Pro UC installedWhen I set up the Voyager Pro as a headset, I get a dial tone for about 2 seconds and then it cuts out - the phone stays is still on, but no sound anywhere.When I set up the Voyager Pro as ...
Hi I had made a tcl app and now I need to other sites call that tcl app..As far as I now g729 is not supported by tcl and as documentation says TCL will not able to invoke any transcode resource.. So my idea is to create a CTI route point and configu...
Just created a site to site vpn between a ASA at HQ and 1841 at a remote site. The tunnel appears to be functioning properly both can ping the internal hosts from both sides. The CME is at HQ and the remote site has a 7945g phone. The 7945g has the...
In an Centralized single-cluster environment, if you have users that pick up their phones and physically move it to alternate locations. How do you prevent CSS call routing out the correct location? Using Local Route Groups ? For example, we have use...
Hi,we are using e.164 Directory Numbers for our network so we can call other extensions using the full +xxyyyyyyyyy number and it works fine from all 7841 phones. We have instead a problem with one 8851 phone.In this case, if we dial the number manua...
How can I go about changing the schedule in Unity so that whenever one of the helpdesk users sign into the call agent, calls will immdiately go to him/her? Right now with the current setup, the calls coming into the helpdesk before 7am are sent to th...
Hay, I am new to cisco IP telephony.I have just configured a SIP trunk b/w Asterisk and cisco2800 router.Now i want to create another trunk with Avaya with the first one with Asterisk also working i am confused how to do this.below is my config...
Hi,I am using CUCM 10.5.2 and need to create a SSH user using CLI. Can anybody please let me know the steps.Thanks in advance. Regards,Debasis
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