Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I am trying to setup a workflow where my unity server plays a closed greeting giving options to the caller to press 1 or 2 so they can be transfer to another greeting. Here are my subscriber's settings:Greeting section, Standard and Closed greet...
Hi Community,We are facing to a problem linked to the brand new Cisco IP Phone 8961. In fact, we upgraded the firmware of those phones to sip8961.9-0-3 (the latest one available on Cisco.com). We figured out that IPMA (IP Manager Assistant) is not co...
I just like to know if anyone have experienced this. When we make a call from a Cisco IP phone to a an external mobile number which is turned off, we receive the announcement of Cisco (Your call cannot be completed as dialed. Please consult your dire...
Hi Everyone. I am using Cisco CUCM v8.5 with C2951 router for voice gateway and E1 line. For now we need to configure fax server on our company network. So i have to configure some of E1 channels for fax server, and some of the channels will be used ...
Is it possible to to Logical Partitioning on Cisco 7937 IP Phone. If yes, how. If no, why?Thanks Sumit
Good day. I have an issue with transferring incoming call from PSTN. I'm using CME on UC560 platform. Sorry for not posting configuration (too big). Please tell which section should I post to help you understand situation. There are common configurat...
Hello guys,I spend the last hours to try to connect my CM to my Trunk SIP provider (ovh),And I just don't understand how to do that,please help me !
Hello,I need your help in configuring SRST. I have configured it on a few routers but with this one I have troubles.It is router 3845 with recent IOS. For communication with CUCM it uses H323 (no MGCP).boot system flash:c3845-advipservicesk9-mz.151-4...
Hi, when I press the Pickup softkey I got a fast busy tone and a message 'key is not active' is shown on the phone.It happens for one of the pickup group but the other group has no problem.Checked the phone and dn configuration is the same for the wo...
hi,when i am calling outside, i dont hear any ring tone, meaning no phone ringing is coming, its just blankhence i am not able to know if the person phone is ringing or not?Can some1 help me how to troubleshoot this issue?Thank,
Hi Guys,Once I dial into any conference, I am unable to enter the digits if I am prompted to. E.g I dial Cisco TAC support, and I am told to press 1 to record a message. I press the 1 but there is no response.I have two voice routers connected to eac...
I tried to upgrade to the latest SCCP firmware of 6921, which is 9.2.2.6 I think. It works fine but when I try to return it back to SIP 9.1.1.3zz, it suddenly got a rejected status and can't even register. I even try to upgrade to the latest SIP firm...
I'm going to be installing CCM 9.1 in a new cluster in the UK. Since it's US Export I was going to make sure that CCM is unrestricted. Is there seperate media for CCM9.1 unrestrcited or do I just have to install 9.1 and then apply a patch to make...
Hi everyone,I've only just started receiving these QM Notifications this morningQM2002Message: The phone with MAC address jsmith-8350 on 10.150.1.249 (SFAP10AQM.local) is not associated with the JTAPI user.Action: Associate the phone with the QM JTAP...
Guys,Im trying to get SRST to work with 8941 / 8961 in SIP mode. The compatibility matrix says this should work provided my phones are above FW 9.2.2. My phones are 9.3.2.http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/requirements/guide/srs90...
