Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello there,Following my precedent request, I need advises about the better router I can choose for this architecture:CUCM ----- [GW] ----- MGW Alcatel ----- OXEThe control proto are these:CUCM --|MGCP|--- [GW] --|QSIG|--- MGW Alcatel ----- OXEAnd se...
I'm used to configuring ni2. Now have a customer with either 4ess or 5ess. I have this dim memory of call by call support and a royal pain. Can someone remind me which requires call by call support and doci on how to it. As always thanks.
Calls come into the sytem and ring a blast group of 5 phone, I need the external ringer to ring at the same time.I cannot use a shared line for this solution.Bogen said that I need to provide them contact closure to accomplish this with the Bogen equ...
I have two 3845s to configure for faiover, they will be gateways but am unsure about setup - any ideas?
Hi all,I saw a feature at one of my friends office which is integrated with a Nortel PABX that,They have an access control security gate of there NOC (Network Operation Center), if some body will open that gate in non-working hours the PABX will auto...
hi all.. can anyone please tell me that when ever i am trying to put a wallpaper on my 7975 or 7941 phone it is giving an unknow error . i have got few more phones all the other phones dont have this problem just happen to two phones.Any advice
CCM 4.23 and Unity 4.02We have hunt polit, hunt-list and hunt-group set up for IT support helpdesk. It will hunt to different extension and then VM if noone picks up.During the weekend or holiday, we have to forward to cell phone automatically. Is ...
Is there an easy way to do an upgrade from 5.0.4 to 8.0.2 or should I just load the 8.0.2 as a fresh install and import my configs back in? If I do a fresh install can I use the DR stuff to pull a back-up that was made and restore to my new version?
Does anybody know if AQM can record a call from an agents phone if they are not answering a queue? Suppose that an Agent is told to call a customer back - if they did it on the agent extension, would AQM record it? I know that it will see the packets...
Is it possible to add a user defined key (eg missed call) to the list of existing Softkeys (eg Callback, Redial,...) for a 7906 IP-phone template?
Planning an upgrade I've downloaded both the CCMUPGDAsstInstall.4-3-12.exe and CCMUPGDAsstInstall-4-3-10.exe files. Either file execution results in a Windows Installer message stating:"Error opening installation log file. Verify that the specified l...
Hi,I am trying to copy configuration from an old cucm 3.3 to new ver 7 call manager. Its a hosted site and i need only one site copied over. Whats the easiest way/tool to copy hundreds of RPs/TPs to 7?Thanks for your help..
good day,We are about to embark on a VM fax server that requires t38 mode. my question is, is there any special router hardware required for our 3845 router? and is anyone using this today in a heavy fax enviroment?thank you
Hi, AllI have a 6509 at the core of my network. I'm preparing the LAN for a coming VoIP deployment. It was pretty simple for the edge closets as they all have versions of IOS that support the auto qos macros. My 6509, however, does not support the...
How can we change the busy tone on IAD gateways ?Regards.
