Unified Communications Infrastructure

Hello all,We migrate our voice gateway from ISR 3900 series to ISR 8200.When we enable the debug command, we noticed that there is no output.We would like to know if there are special debug command for voice gateway on ISR 8200?And also if there is a...

Hi All,We do have a Cisco Router, in which we are getting high Temperature alert from Solarwinds while I am checking it's showing temperature is normal with "show environment" but as per the documentation the normal operating temperature is -32° to 1...

Hello, My customer using UCCX 11.6.1.10000-51 (ES02-24). I found some call was disconnect from CTI port by look at CDR from CallManager that cause value 16 at destination (CTI Port). I also check in CUIC reports and found that this call type is Aband...

We seem to be running into an issue where the VM store is full for Unity. The first thing I'm looking to confirm is simply where the VM's are actually stored? I see that we have a mailbox store that is 1.29GB for 765 mailboxes, but looking to see how...

Currently testing a DP-9841, the phone is able to connect to call manager (12.5-SU7) with no problem. When making outbound calls I don't hear a ringtone but the call is received, anyone has suggestions on where to start about the no ringtone when cal...

Good Afternoon, i have setup a custom announcement and uploaded the Wav file on the publisher, the Wav files are not available on the subscriber so when phones are registered with the subscriber the announcement doesn't work have tried uploading the ...

Greetings,As part of an on-boarding process, we would like to automate the steps of importing LDAP users into Unity Connection.The users are available in Unity to import and the manual steps we do to import a user are: (see Users -> Import Users in U...

Hi team, I am trying to take manual backup for CUCM by SFTP device, i tried WinSCP and SolarWind but i faced a following error (Add failed : Unable to access SFTP server. Please ensure the given path is correct.) note: the hard drive for CUCM is FULL...