I am working on a scenario with Centralized Presence and Jabber SSO. SSO integration is with ADFS 2.0 on Server 2016. The topology is:Core Cluster - 1 CUCM and 1 IMP server (Version 15) acting as the Centralized IMP ClusterSME Cluster - 1 Hub, 2 Spok...
I am having an issue using Jabber after turning on SAML/SSO. Using Microsoft ADFS, I can successfully enable SSO in CUCM, to include completing the required SSO test. I can also access the CUCM WebUI and RTMT with SSO. In each of those two cases, a ...
Hello Cisco Community,I'm working on setting up a SIP trunk between a Cisco CUBE router and a FreePBX server in the cloud. The trunk was working when the router initially booted and I successfully tested for inbound calls to the FreePBX server, but t...
Hello all,We migrate our voice gateway from ISR 3900 series to ISR 8200.When we enable the debug command, we noticed that there is no output.We would like to know if there are special debug command for voice gateway on ISR 8200?And also if there is a...
I am trying to find the correct download for the Unity 11.5 COP file to enable "utils system upgrade dataexport initiate". I attempted to install the file from ciscocm.DataExport_v4.0.zip, but am getting an error message saying, "This cop file is not...
Hi All,We do have a Cisco Router, in which we are getting high Temperature alert from Solarwinds while I am checking it's showing temperature is normal with "show environment" but as per the documentation the normal operating temperature is -32° to 1...
Hello, My customer using UCCX 11.6.1.10000-51 (ES02-24). I found some call was disconnect from CTI port by look at CDR from CallManager that cause value 16 at destination (CTI Port). I also check in CUIC reports and found that this call type is Aband...
We seem to be running into an issue where the VM store is full for Unity. The first thing I'm looking to confirm is simply where the VM's are actually stored? I see that we have a mailbox store that is 1.29GB for 765 mailboxes, but looking to see how...
Currently testing a DP-9841, the phone is able to connect to call manager (12.5-SU7) with no problem. When making outbound calls I don't hear a ringtone but the call is received, anyone has suggestions on where to start about the no ringtone when cal...
Hi GuysI am having problems deleting specific users in Unity Connection; i constantly receive the error 'Status Operation cannot be completed because the object is in use'. I am running version 2.0.1 and have noticed a few other members have posted ...
Good Afternoon, i have setup a custom announcement and uploaded the Wav file on the publisher, the Wav files are not available on the subscriber so when phones are registered with the subscriber the announcement doesn't work have tried uploading the ...
Hello everyone, I want to set up an IVR or announcement system on Call Manager.My goal is; that when an internal or external number is called, an announcement should be heard beforehand.After the announcement, the number should ring within 2~3 second...
We have a phone tree that instructs outside callers to input numbers to be routed to specific extensions, hunt groups, and/or voicemails. Out of nowhere about 9 months ago inputs stopped working to random callers at random times of day. They could ca...
Greetings,As part of an on-boarding process, we would like to automate the steps of importing LDAP users into Unity Connection.The users are available in Unity to import and the manual steps we do to import a user are: (see Users -> Import Users in U...
I am trying to install/run pre upgrade check COP files using SFTP. It connects fine and lists the file, but the filenames are repeated twice and thus resulting in md5 hash value error:Filenames are listed as below:ciscocm.preUpgradeCheck-00032.cop.s...
