Unified Communications Infrastructure

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We are currently running CUCM Ver. 11.5.   We are converting a small warehouse site from Avaya to Cisco.  Currently with Avaya all 10 phones have a Group Page button configured that broadcasts to all other phones when pressed from any phone. I need t...

I  have noticed that when transferring calls from call manager to PABX the call drops.Prior to transferring the call the person can speak to the other end but when they press the transfer button this is when the call drops. we are currently in the cl...

Kind of difficult to explain in the title. What's happening is that if someone is forwarded to, transferred to, or direct dials voicemail... it keeps the caller on a hold line for about 3 rings before transferring. I'm sure this happens from an outsi...

RTMT 10.5, in Gateway Activity, Gateway Type PRI, consistently shows many more Active PRI channels than are actually available on Spans InService.  for example, 680 active channels for 23 spans (23 spans x 24 ch = 552 max counting Dch) May be coincid...

daveburge by Level 1
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recently i discovered that new jabber users im creating arent working , i invistigated and i found that all new users are being assigned to the secondary cup server which isnt active or primary but im at a loss on how to move assigned users from one ...

baselzind by Level 6
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