IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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  • 14 replies
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Hi, I have a problem on booting up CP3905. After pluggin in, the light turning red and the LCD shows 'Image downloading from 10.244.18.36 Fail' and then 'Image downloading from 192.168.1.100 Fail'. When I tried to assign a 192.168.1.X address via a D...

Hello, In a cluster of two cucm version 8 servers, we restarted the publisher server. The cluster is up and running for 5 years now and the servers have been through many restarts. Yesterday after restarting the license/publisher server and when pub ...

Hi Guys i want to ask about  all the license i need to setup cme in my site, and if i have many sites and i will configure srst at branches, i will need any more specific license ? and if i will connect my CME to other CUCM Network , i will need any ...

Dear All, I have service desk with 10 members and I am using shared line and all is working fine. But I would like to go for hunt group because I can choose call algorithm accordingly. So, may I know the advantages & disadvantages or comparison betwe...

Syed by Level 3
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  • 5 replies
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Trying to get calls from Lync to CUCM 10.5. The dialed number is 96617356. Any idea why CUCM is responding with 404? Thanks! 06344639.037 |15:04:13.761 |AppInfo |//SIP/Stack/States/0x0x106e4058/sipSPIChangeState: 0x106e4058 : State change from (S...

gene by Level 1
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  • 7 replies
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Resolved! vwic3 2821

Hi, I have a customer with a 2821 router with 2 x existing vwic2-1mft-t1/e1 but now wants to add a 3rd e1 and has bought a VWIC3-1MFT-T1/E1 for this purpose. I don't think the 2821 will support a vwic3 module. Am I correct to advise the customer so? ...

Hi dear experts. Please help to solve problem. We have exchange server and call centre system in department of technical support. Number of technical support is 555.(Hunt list, hunt pilot) And we configure them to forward unanswered call to voicemail...