Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Would like to get help for configuring external URI dialing. We had implemented IM Presence 10.5 , cucm 10.5 & expressway c & e & we had CUBE routers. I heard we can setup sip route pattern for URI dialing. Did anyone tried this or give me idea how i...
Hello, I have an issue with ATA 190 is not giving any dail tone .I am able to get incoming line ringing but No out going . Can anyone help us on this please ? Regards Srini
Hi All, We installed the Cisco Prime Collaboration Assurance 10.6 . We got the below error while access from the firefox. "Error code: ssl_error_weak_server_ephemeral_dh_key". We have done the workaround as mentioned in supportive documents. But we...
Hi All, We have planned to upgrade CUOM 9.0 to Prime Collaboration 10.6 Advanced. please clarify below doubts. 1)As per the upgrade guide , we should upgrade to 10.6 from either 10.0 or 10.5. 2) If we are going to follow this 2 stage procedure,befo...
Hello All, I am facing with wierd issue with no answer timeout in CUCM 9.1.2. In service parameters is change default value to of this timer to 30 seconds. Same value I set up under DN configuration but for all phone which are under one specific Dev...
Hello, I need help to implement the qos on such equipment. should we apply this qos on all interfaces and also the vlan. could you please guide me see diagram thanks
Hello Friends, I happen to view a log file where I am not seeing a MOH server being used when put on hold. Two phones registered to the same call CUCM. One is SIP and the other is SCCP. I tried calling the other with local 4 digit extension and p...
Hi All. I'm a newbie on UC and I would like to have some advices from experts here. We are implementing a Voice Gateway in our client site, Japan office. The CUCM(ver. 10.5) is located in another country in EU. Our client want us to configure SRST mo...
Hi, Customer has CUCM 9.X in central site, in remote site has a voice gateway 2911. Currently remote extension can dial to extension located in central site. In order to dial to PSTN from remote site customer got a SIP trunk service and the SIP pro...
Hi, my current LAN setup is turn on auto Qos and truest Cisco IP Phone. So far, call on IP Phone does not have any issues. Recently, my company are implement the MS-Lync to users. Now I facing an issues where when a Lync users doing conference call t...
Hi All, We are using ARC Premium 6.X in our environment with CUCM 10.X Something which I am struggling to find out is that how calls are distributed between multiple operators assigned to One Queue in ARC and if there is a way in ARC to change tha...
I am running CUCM/CUC 10.5.2 with mgcp controlled voice gateways and SIP trunking between CUCM and CUC. The problem is that the SIP Invite from CUCM to CUC has the 'From:' and 'Contact:' header modified from the original DN. This causes CUC not to ...
I'm trying to automate the extraction of userid, phone number, and device name using AXL. The query I have returns all lines associated with a device and I need only the information associated with the phones' Line 1 (since that's the user's persona...
My network setup: I have a 1760 behind a PIX515e which has a site-to-site VPN connection to an ASA5520 which has a 2821 behind it. The 2821 has a Voicemal Service Engine. The 1760 is running CME 4.1. The subnet for this networ is 192.168.15.0 The 2...
Hello Guys, I am looking for a PAK or .lic file inside the Call Manager GUI. A customer wants to renew the software subscription for the licenses (Smartnet, SWSS), but he has lost the PAKs that came with the purchase order. Is there any way to obta...
