IP Telephony and Phones

                  Hi,We are using UCCX 8.5 and call manager 8.5. in UCCX application we have around 15 agents.the issue is only one agent is not able to login to CAD. he is getting error: Unable to login agent due to problems in JTAPI or CMagents are...

Greetings, Previously, there were MediaResourceListExhausted alarms being possibly triggered by a few misconfigured phones.  The mis-configuration found was that a few phones had been moved to a newly built device pool, but the MRGL was not changed o...

Greetings all,So I have 2 locations, one boston, one london.  Boston has 1 pub,2 subs for cucm as wel as 2 UC.  London has one UC.  All phones register back to boston.  The trunk to the london UC is sip.  when we ran a SRST test, we could make outbou...

Hi,How can I configure CME to separate file for each call and to send report after the call is ended not after 30 or 60 min.The configuration is :gw-accounting file primary ftp x.x.x.x/comp1/ username anonymous password xxxxxx secondary ifs flash:c...

These phones continue to chirp on our network since we virtualized our call manager. The phones cant go through the full boot up process and keep looping(chatting) on network. Cant search the phones in call manager because they are not registered was...

Hello Everybody,I'm trying to upgrade my 2811 router to a 2911 router. Currently my router is configured with the following hardware.NAME: "2811 chassis", DESCR: "2811 chassis"PID: CISCO2811 NAME: "One port T1 voice interface daughtercard on Slot 0 ...

Hello guys! I have setup a new E1 circuit (Digital R2) and an FXO for an analog line. Inbound PSTN Calls have been completed successfully, however disconnected after 4 seconds. We can hear a fast busy tone. Outbound calls started working as soon as I...

Hi,I'm currently entering the VoIP world and I've been having a hard time trying to get my phones to register with the CME/TFTP server on my network. The phones are 7940's and they will not obtain an ip address from the DHCP server and complete it's ...

Hi allCan anyone give me a quick reference on what we assign partitions to, and what we assign Call search spaces to, for example DN's, phones etc

After integrating Presence server with CUCM, rhosts file dont match across the cluster. Some servers have the presence servers on the rhosts file  but others don't.Any Ideas?

Hi NetProI have a CUCME v9.1 and I have a few phones 8941. I want change the background image, the files is in the router flash, but the phones don't show the option for change the background image. The phones firmware is SCCP 9-2-2-0, es_CO locale.A...

Hi,I have a cucm 9.1.1.20000-5 version in my office and I have a corporate address book which works fine on all the users phone.I got a request from my seniors to create a personal address book for few users.I created a new personal address book and ...

Hi All,I have a Cisco 3825 for a VG and this is supposed to send calls out via a SIP Trunk.When dialling out from the site calls are being put out over the 2 BRI lines which are for backup only and not going out over the SIP.Incoming calls to the sit...