Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I have an doubt we have an CUCM 8.6 with 7911 and 7941 using the following firmwares:7911 SCCP11.9-3-1-1S7941SCCP41.9-2-1SR2SWe will put an CME 7.0.1 that was running before the CUCM 8.6 my question is, i see that CME supports this firmwares ve...
Hi all, there is a customer who wants to make an upgrade from 4.2 to 8.6. So he ordered for the new three locations 3*2951 router and the licenses for the upgrade. He also want to have a virtualized infrastructure with the upgrade to 9.0. Can somebob...
Hello, We are running Cisco Call Manager Version 8.02 and Unity Connection. I just recently received a request to route our S&M department Hunt Pilot (ext. 5444) calls to our Main line (ext. 5534, which is monitored by our new Receptionist) during he...
Hi,I have a CUCM 8.6(2)SU2 cluster with 7945 phones using SCCP.When I config SD-BLF buttons the Idle, Busy and DnD call states are displayed ok but Alerting is not.To get DnD displayed I had to enable the BLF Status Depicts DND Service Parameter.Is t...
We recently moved one of our business units from their existing office space, down the road to a new space in the UK. Since the move, all calls received only show "External Caller" on their LCD. Nothing was changed. The existing voice provisioning wa...
Hi,We are using Cisco IP Telephony system in our sites and Sites are connected thoguht MPLS networks. In our 2 sites when usera want to talk they talk for some time and then they feel silence of 5-7 second. Call doesnt disconnect but silcence remains...
After upgrading my gateways from IOS 12.4 to 15.0 I lost my music-on-hold from outside calls. Internal calls still have music and ring tones but when you call from outside you get dead air. We are currantly running Call Manager ver. 4.1. I don't kn...
I'm not sure which of my Unified Communications servers I install these license files on.Webex PortsMeetingPlace UsersIntercompany Media EngineAny advice would be greatly appreciated
I have below the total number of phones:Cisco 7921 - 3Cisco 7942 - 71Cisco 7941 - 37Cisco 7937 - 3Cisco 7936 - 1Cisco IP Communicator - 110Cisco 7961 - 2Cisco 7975 - 1Total: 228Analog Phone - 8CTI Port - 31Is below items are correct for the order?Do...
Hi Folks, Can somebody please help me clear my understanding regarding CTI Port created for the purpose of CER calls to security personnel? See the following for details on "Creating the required CTI Ports"http://www.cisco.com/en/...
Im trying to troubleshoot a number that is cuoriosly going to the wrong location. So follow me if you will.....I'll dial a fax machine internally with a 4 digit dialing and doing so results in reaching the fax machine....however, if I dial the 10 dig...
Hello, anyone knows if it is now supported or we still need cisco servers under vmware?Sent from Cisco Technical Support iPad App
If one user puts a caller in Call Park and another user puts a caller in Call Park and only one number is assigned for Call Park, how do you know what caller you are getting when you try to pick up the caller from the Call Park?
Hi, I have a CISCO IP PHONE 7945 . I did a factory defaults reset using this tutorial: http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtmlThe problem is that after the reset, i get the "Upgrading" screen as de...
Hello everyone,I have "possibly strange" request from client (never had to do it since now, so don't know if it's even possible) : Is it possible to configure UC 500 as a voice gateway and have it registered to CUCM 8.6 as voice gateway.They have CUC...
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