Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I'ver a problem with a autoattendanto script.I've a cisco unity express 8.6.3 and I'd like setting up an autoattendant.?ive configured a num-exp that send all incoming calls to a autoattendanto number (499)Now I've a problem to...
Hello,I have a 3825 running CME 8.6 and an AIM-CUE module. Can I get confirmation that the AIM-CUE module can only go up to 7.4(1) and not into the CUE 8.x releases? The compatibility matrix seems to indicate this. Just want to make sure that i...
I am setting up (learning) CUCM7 publisher, Subscriber and Unity on a Dell Poweredge server running VM Ware, thus 3 virtual machines. This will be an IP connection to my 2621XM router acting as CUBE, and then on to the internet fr...
Hi Team, I have 2 C220M3 UCS servers, and I want to creat a environment with 4 CUCM´s. I´ve been thinking about: First server = (pub+Sub) + Second server (Sub+Sub). What doy think about this? Is it the best solution? thanks.
I have a request to change the music on hold to a customize message that gives info on our school. I was reading that you can append a msg 45 to 120 seconds long to the end and begining of the music on hold, how do I do this? If I want to add music...
hi all,I have a 7940 which fails to boot up. it tries to load the files from the TFTP server but then throws up an error with Protocol Application invalid.My set up is straight forward. I have a router with CME and DHCP configured. The Option 150 is ...
Hi Team, I have 2 C220M3 UCS servers, and I want to creat a environment with 4 CUCM´s. I´ve been thinking about: First server = (pub+Sub) + Second server (Sub+Sub). What doy think about this? Is it the best solution? thanks.
we are about to upgrade customer from standalone MCS servers to UC on UCS using a C220 TRC #2 configuration since theey are less than a 1000 user environment and less than 100 agents in their call center.But they have a lot of queues. There used to ...
Hi,I need help regarding my interview. Today i got call for Cisco Voice L1 engineer. I have knowledge of cisco voice and i'm also CCNA certified. Please tell me what type of question they will ask or on which topics dey will concentrate for L1 positi...
We utilize multiple Teams in our UCCX System so that Supervisors only see the Agent's that they are responsible for in CSD.Is there any way for Agent's in our Tech Support Team to see the Presence of Agent's in our Sales Team via the CAD Chat Featu...
Guys,Got an issue, we are moving our cluster location, rather than pick the kit up we bought more chassis to deal with this. So are migration from one cluster to the otherSo the CUCM is built on the new chassis, DRS imported no problem, configuration...
Hello,I have a Cisco 3825 with 35 CCME users licenses. Now we are going to centralize all IP Phones in a CUCM, and we would like to use this same gateway as SRST device.Do we have to but additional licencing or is it possible to transform the CCME li...
I just opened a TAC case on it too, but I'm wondering if anyone here run into this before. I am having a problem with a CUBE gateway. It's a 2811 running latest 12.4(24)T3.Incoming call leg is from H.323 Avaya gateway that is sending DTMF using out o...
I've installed license on my uc540:At following oh installation the following message was displayed:Uc540-lugano#license instal flash:FGL164022QK_20121118235121019.licInstalling licenses from "flash:FGL164022QK_20121118235121019.lic"Installing...Fea...
Hi GuysI am having problem with Unity server admin page.when click on Subscribers page it gave me Error message saying "Unable to access the audio stream on the voice server"Have any one come across this issue if yes how did you resolve it.Your hel...
